FSCS steps in to protect customers of Wilmslow Financial Services PLC

29th September 2011

Customers of Wilmslow Financial Services PLC (formerly trading as Freedom Finance) can expect to receive an application form from the Financial Services Compensation Scheme (FSCS) in the next few days.

The FSCS has now declared Wilmslow Financial Services PLC in default. This means the FSCS is satisfied the firm is unable to pay claims against it. The firm’s main activity was advising on and arranging financial products, including Payment Protection Insurance (PPI) to its customers. The FSCS is now writing to potential PPI claimants, inviting them to apply for compensation if they believe they have lost money as a result of their dealings with the firm.

For claims relating to insurance advice or arranging, the FSCS can pay 90% of any eligible claim with no upper limit, and does not charge individual consumers for using its service.

If you dealt with Wilmslow Financial Services PLC and believe you may have a claim, but have not received an application form by 31 October 2011, you should phone our dedicated helpline on 020 7007 9892. Alternatively you can phone or email the FSCS Initial Contact Team on 0800 678 1100 or 020 7741 4100, or at enquiries@fscs.org.uk.