I want to give FSCS additional information about my existing claim

Online enquiry form

You can provide additional information about your claim at any point.

Please describe in detail in the message box below what you would like to inform us of. If you would like to provide us with additional documentation to support your claim, please refer to the "Contact us by post" section at the bottom of this page to find out how to send your documents in the post.

We aim to respond within five working days.

All fields marked with a * are mandatory.


Max 1,000 characters including space and punctuation. Please provide as much information as you can.

For more information on how we process and protect your personal data, please see our privacy policy.

Our Freephone number is: 0800 678 1100 or 020 7741 4100. Please have any relevant correspondence to hand.

Lines are open Monday to Friday 08.30 to 17.30 excluding public holidays.

Calls may be monitored or recorded for training purposes.


You can write to FSCS at this address:

Financial Services Compensation Scheme
PO Box 300
Mitcheldean
GL17 1DY

We aim to respond within 10 working days so you may prefer to use the online enquiry form.


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