Whitechurch Investment Services Limited

19th January 2005

The Financial Services Compensation Scheme (FSCS) has declared Whitechurch Investment Services Ltd in default, which means that FSCS is satisfied the firm is unable to pay claims against it. A declaration of default opens the way for consumers who have lost money as a result of dealings with this firm to make a claim for compensation to FSCS.

What to do if you have a claim:

  • Please outline the details of your claim in writing to:
    FSCS, 7th Floor, Lloyds Chambers, 1 Portsoken Street, London E1 8BN or contact us for advice.
  • You should also contact the liquidator to notify them that you may have a claim against this firm, if you have not already done so. They can be contacted at:
    BDO Stoy Hayward LLP, 125 Colmore Row, Birmingham, B3 3SD.

How long will claims take to process?

Please be assured that FSCS is dealing with all claims as quickly as it can. Once a firm has been declared in default we generally aim to complete claims within six months of receiving a completed application form. However, we have recently experienced a large increase in the number of claims coming to the Scheme, which means that claims may take longer than this. We are also reliant on third parties for information, which can also delay things.

Any questions?

If you have any queries about your claim please contact us. However, if you have already lodged your claim with us, we would ask you to please be patient. We will be in touch as soon as we can.

Jargon Buster

  • In default

    A firm unable, or likely to be unable to pay claims against it. This will generally be because it has stopped trading and has insufficient assets to meet claims, or is in insolvency.
  • Investment

    a financial product in which money can be invested to earn interest or profit (although the value of investments can go down as well as up).