Exeter Fund Managers Ltd

2nd May 2007

The Financial Services Compensation Scheme (FSCS) has declared Exeter Fund Managers Ltd (EFML) in default, which means that FSCS is satisfied the firm is unable to pay claims against it. A declaration of default opens the way for consumers to make a claim to FSCS in respect of EFML funds which invested in split capital investment trusts (splits). 

What to do if you think you may have a claim:

If think you may have a claim against EFML, and you think your claim falls within the guidelines we've given, please contact our Customer Services Team to confirm the details of your claim. We will then send you an Application Form. In addition to completing an FSCS Application Form you will be asked to provide the information we need to reach a decision on your claim. This will include copies of all relevant documents you hold in support of your claim: correspondence, statements and other documentation you were sent by EFML. We will be able to start investigating your claim when we receive a completed FSCS Application Form.

If you have previously completed an FSCS Application Form, you do not need to do anything more at this time. We will contact you again if we require any further information or to confirm a decision reached on your claim.

If you have any queries about your claim please contact us. 

How long will claims take to process?

The FSCS will deal with all claims as quickly as it can. We currently aim to complete the majority of claims within six months from receipt of a completed Application Form. If it becomes apparent that we will not be able to deal with your claim within this timescale, we will let you know. We anticipate dealing with the majority of new EFML claims within six months of receiving Application Forms.