Information for Catalyst claimants

18th December 2013

Following our previous update about TailorMade on 16th October 2013, FSCS is continuing its work to establish the extent to which it may be able to compensate customers of the company. As part of this work we have sent application forms to a small number of customers.

If you think you may have a claim for compensation against TailorMade, please telephone our Initial Contact Team on Freephone 0800 678 1100 or 020 7741 4100, or email When you have provided the preliminary information we will assess whether it is appropriate to send an application form to you. 

The FSCS is a non-profit, independent organisation set up under the Financial Services and Markets Act 2000. We do not charge individual consumers for using our service.

We will provide further updates on our website when we are close to completing our initial investigations. For further updates please visit or follow @FSCSNews