We can consider claims for compensation if the firm you are enquiring about was authorised by the FCA (or one of its predecessors such as the FSA, FIMBRA or the PIA) and has been declared in default. To claim compensation you should first fill in and return our Endowment Questionnaire. If you prefer, you can request a paper copy.
Our investment section will help if you are enquiring about any other kind of investment.
If you think you have a Mortgage Endowment claim, please complete our 'submit a new claim' form or call our Customer Service team on 0800 678 1100 or 020 7741 4100.
You might also find looking at our Q&A section helpful.