Q&As about Alpari (UK) Limited


What is the Financial Services Compensation Scheme (FSCS)?

What is FSCS’s role in relation to Alpari (UK) Limited (in special administration)?

What is the level of protection provided by FSCS?

Who is eligible for compensation from FSCS?

How do I agree my claim amount on the Alpari claim portal?

How do I claim compensation from FSCS?

When will I be sent an FSCS application form?

When will I receive compensation from FSCS?

How will my compensation be calculated?

What currency will my FSCS compensation be paid in?

How will FSCS compensation be paid to me?

I am now a client of ETX Capital. Can compensation be paid to my ETX account?

Should I wait to receive a dividend from the joint special administrators, or make a claim with FSCS instead? What can I claim from FSCS if I get the dividend from the joint special administrators first?

If I am paid compensation, is it correct that my legal rights are assigned to FSCS? What does that mean?

What happens if I have received compensation for my losses from a third party? Can I still claim compensation from FSCS?

What happens if my losses are over the £50,000 compensation limit and I accept compensation from FSCS?

When I originally agreed my claim with the joint special administrators via the Alpari claims portal, I indicated that I did not wish to claim from FSCS. I have now changed my mind and want to claim from FSCS. What action should I take?

Jargon Buster

  • Eligible

    qualifying for compensation under Scheme rules.
  • FCA

    The Financial Conduct Authority is the UK's regulator for the financial services industry. 

  • In default

    A firm unable, or likely to be unable to pay claims against it. This will generally be because it has stopped trading and has insufficient assets to meet claims, or is in insolvency.
  • Insolvency

    having insufficient assets to meet due debts or liabilities.
  • Investment

    a financial product in which money can be invested to earn interest or profit (although the value of investments can go down as well as up).