Q&As about ARM and Catalyst Investment Group Limited


  1. What is the Financial Services Compensation Scheme (FSCS)?
  2. What is ARM Asset Backed Securities SA and what has happened to it?
  3. What is Catalyst and what has happened to it?
  4. What is FSCS's involvement in matters concerning ARM?
  5. What types of claim is FSCS able to deal with against Catalyst?
  6. How did Catalyst promote the ARM bonds?
  7. How do I make a claim against Catalyst with FSCS?
  8. How will FSCS determine whether I am eligible for compensation?
  9. Will FSCS treat claims relating to “pending investors” differently from other types of claim?
  10. How quickly will FSCS deal with my claim and when can I expect to receive compensation?
  11. I am suffering financial hardship and need to be considered urgently; is there anything that can be done?
  12. FSCS previously dealt with my claim against my IFA; do I need to submit a new claim against Catalyst?
  13. I previously registered a claim with Catalyst which was referred to the Financial Ombudsman Service (FOS); do I need to submit a new claim against Catalyst?
  14. How will compensation be calculated?
  15. What is the level of protection provided by FSCS?
  16. Who is eligible for protection from FSCS?
  17. If I am paid compensation, is it correct that my legal rights are transferred to FSCS? What does that mean?
  18. I have invested in more than one bond/tranche through Catalyst; should they all form part of my claim?
  19. What will happen to any money that is recovered by FSCS in the future?
  20. I would like to pursue a claim with ARM's Provisional Liquidator before making my claim with FSCS, or accepting compensation from FSCS; can this be done?
  21. My ARM investment is held in a SIPP; am I able to make a claim to FSCS?
  22. Does any compensation that I am paid by FSCS need to be paid into my SIPP, and what are the tax implications?
  23. My IFA is still trading; can I still register a complaint with that firm now that Catalyst has been declared in default?
  24. If my claim against Catalyst is accepted by FSCS, can I still pursue a complaint with my IFA?
  25. My IFA is no longer trading; can I still register a claim with FSCS against that firm now that Catalyst has been placed in default?
  26. I have previously submitted a claim to FSCS against an IFA; what now happens with that claim?
  27. I invested in ARM bonds following advice from an adviser who was not authorised in the UK; can I still make a claim against Catalyst with FSCS?
  28. Are there time limits for claiming compensation?

What is the Financial Services Compensation Scheme (FSCS)?

What is ARM Asset Backed Securities SA and what has happened to it?

What is Catalyst and what has happened to it?

What is FSCS's involvement in matters concerning ARM?

What types of claim is FSCS able to deal with against Catalyst?

How did Catalyst promote the ARM bonds?

How do I make a claim against Catalyst with FSCS?

How will FSCS determine whether I am eligible for compensation?

Will FSCS treat claims relating to “pending investors” differently from other types of claim?

How quickly will FSCS deal with my claim and when can I expect to receive compensation?

I am suffering financial hardship and need to be considered urgently; is there anything that can be done?

FSCS previously dealt with my claim against my IFA; do I need to submit a new claim against Catalyst?

I previously registered a claim with Catalyst which was referred to the Financial Ombudsman Service (FOS); do I need to submit a new claim against Catalyst?

How will compensation be calculated?

What is the level of protection provided by FSCS?

Who is eligible for protection from FSCS?

If I am paid compensation, is it correct that my legal rights are transferred to FSCS? What does that mean?

I have invested in more than one bond/tranche through Catalyst; should they all form part of my claim?

What will happen to any money that is recovered by FSCS in the future?

I would like to pursue a claim with ARM's Provisional Liquidator before making my claim with FSCS, or accepting compensation from FSCS; can this be done?

My ARM investment is held in a SIPP; am I able to make a claim to FSCS?

Does any compensation that I am paid by FSCS need to be paid into my SIPP, and what are the tax implications?

My IFA is still trading; can I still register a complaint with that firm now that Catalyst has been declared in default?

If my claim against Catalyst is accepted by FSCS, can I still pursue a complaint with my IFA?

My IFA is no longer trading; can I still register a claim with FSCS against that firm now that Catalyst has been placed in default?

I have previously submitted a claim to FSCS against an IFA; what now happens with that claim?

I invested in ARM bonds following advice from an adviser who was not authorised in the UK; can I still make a claim against Catalyst with FSCS?

Are there time limits for claiming compensation?

Jargon Buster

  • Deposits

    money placed in a bank or similar institution to earn interest or for safe-keeping.
  • Eligible

    qualifying for compensation under Scheme rules.
  • FCA

    The Financial Conduct Authority is the UK's regulator for the financial services industry. 

  • FOS

    Financial Ombudsman Service, for complaints or claims against firms that are still trading.
  • FSA

    Financial Services Authority, was previously the UK's regulator for the finance industry. It was replaced by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) on 1 April 2013.