Contact us

  • Telephone

    If you telephone us, we will aim to resolve your query immediately. Our Freephone number is: 0800 678 1100 or 020 7741 4100.

    Lines are open Monday to Friday 08.30 to 17.30 excluding public holidays. Calls may be monitored or recorded for training purposes. 

    If you telephone FSCS then please have any relevant correspondence to hand.

  • Email

    Please be advised that calling FSCS is the quickest way to have your query resolved.  Alternatively please complete the following fields to submit your enquiry.

    If your enquiry relates to a new claim the please call our Freephone number listed above.

    Alternatively please submit your enquiry online.


  • (If you have contacted FSCS before please enter your claim ref or your postcode)
  • Does your enquiry relate to a product?
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  • Address

    Please be advised that calling FSCS is the quickest way to have your query resolved. If your enquiry relates to a new claim please call our Freephone number listed above.

    Financial Services Compensation Scheme
    10th Floor
    Beaufort House
    15 St Botolph Street
    London EC3A 7QU
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