FSCS news

Read the latest news and updates regarding FSCS. Learn about our work with the industry, new staff appointments and other projects we’re involved in.

FSCS Chief Executive, Caroline Rainbird, Chief of Staff, Debbie Stimpson, and Chief Data, Intelligence and Technology Officer, Sabah Carter

Supporting our communities this festive season and beyond

14 December 2021


We are committed to making a difference for our customers and for our local community. Being a responsible business and helping vulnerable people is very important to us.

Caroline Rainbird, FSCS Chief Executive

Our November 2021 Outlook

11 November 2021


FSCS Chief Executive Caroline Rainbird introduces our November 2021 Outlook, focusing on the 2021/22 levy and our forecast for the 2022/23 levy. 

Bank of England

How we forecast the levy

06 September 2021


FSCS CFO Fiona Kidy reveals all about our levy forecasting process and explains why the final levy can end up being quite different to our first forecast.

FSCS Chair Marshall Bailey

Reflections as I enter my second (and final) term as Chair

05 May 2021


FSCS Chair Marshall Bailey shares the achievements he's most proud of from his first term at FSCS and what’s needed to overcome the challenges the industry faces.

Check your pensions and investments are FSCS protected

Are your pensions and investments FSCS protected?

31 March 2021


Pensions and investments are among the most complicated financial products out there. Take the time to check they're FSCS protected now for peace of mind later on.

Bank of England

FCA releases updated pension redress guidance

26 March 2021


The FCA has announced an update to the method used to calculate the amount of redress due. The new method will apply in cases where it's been judged that advice was unsuitable for defined benefit pension transfer.

Older man in tanktop

FSCS: from claimants to customers

18 March 2021


Read how FSCS recently hit its highest-ever monthly customer satisfaction score, with the average increasing from 77% in the summer of 2019, to 85% today.

FSCS Plan and Budget 2021/22

Plan and Budget 2021/22

22 January 2021


FSCS’s Plan and Budget outlines expected management costs and the latest forecast of potential claims volumes for the year ahead. Read the latest issue here.