#31 Mini-pod: How we support customers in vulnerable circumstances

We always aim to make it as easy as possible for anyone to claim compensation with us. In this episode, Gareth chats to Craig and Shade about the measures we’ve put in place to help our customers who have vulnerabilities so we can offer the most appropriate help to those who need it.

Useful links

Read about how we help customers in vulnerable circumstances

More information about how to make a claim with us

Transcript of episode 31

Read the transcript of episode 31 here (PDF 91KB).

The content of any discussions shouldn't be taken as an indication of future FSCS policy positions. The views expressed by guest speakers are their own and don't reflect the views of FSCS.