Submit a new claim

Telephone

If you telephone us, we will deal with you new claim immediately. Our Freephone number is: 0800 678 1100 or 020 7741 4100.

Lines are open Monday to Friday 08.30 to 17.30 excluding public holidays. Calls may be monitored or recorded for training purposes.

If you telephone FSCS then please have any relevant correspondence to hand. 


Email
 
Please be advised that calling FSCS is the quickest way to submit a new claim.
Alternatively please complete the following fields to submit your enquiry.
 
Personal details
 
Please enter your personal details below.
Surname: *
If a joint claim please add both names
 
First name: *
If a joint claim please add both names
 
Date of birth:*
Date of birth format should be DD/MM/YYYY
 
Marital status:*
 
Email address: *
 
House number / name: *
 
First line of address: *
 
Postcode: *
 
Telephone number: *
 
Claim details
Please enter your claim details below.
 
Which product does your enquiry relate to?: *
Please select a product from the drop down menu or add your own text
 
If other, please specify:
Firm name:
Please provide details of advising firm and NOT the product provider
Firm postcode: *
Please provide details of advising firm and NOT the product provider
 
Financial Services Number: *
Please contact your provider if you are unsure
 
Date the policy/product was sold to you: *
Please check the documents received when your policy/investment started or call your provider
 
Which of the following applies to you?: *
Please tick all relevant boxes below
 
Other:
Please specify
 
Verification code: *
enter the four characters that you see
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