COVID update - FSCS is operating as usual, and we've extra support for NHS workers' claims.
FSCS protects you when financial firms fail
If the firm you've used has gone out of business and can't pay your claim, we can step in to pay compensation.
We’re independent and our service is free to use. You’ll keep all the compensation you’re owed when you claim directly through us.
Watch the short video to find out more about who we are and how we can help.
Bank & Savings Protection Checker
Use our tool to check the safety of your money
Making a claim with FSCS
We accept online claims for insurance, mortgages, pensions, payment protection insurance, investments and debt management.
- If your bank, building society or credit union has failed you don’t need to make a claim. We’ll return your money automatically, up to our compensation limit.
- If it’s your insurance company that has failed, we’ll try to get seamless cover with another insurer. If that’s not possible we’ll look to arrange the return of the remaining premium.
- For all other claims, you’ll need to use our online claims service.
Making a claim with FSCS is free and you'll keep 100% of your compensation.
Thinking of claiming?
Before you begin, find out what's involved, how long it's likely to take and how it differs for companies.
Find your failed firm
If the financial firm that you've used has gone out of business we might be able to pay you compensation.
Useful customer info
FSCS is part of a family of organisations providing financial protection. Find out which does what.
Find out if you're able to claim
Click the button below to start your claim journey, or if you've already started a claim, to log in and follow its progress.