Information for Professional Representatives
Terms of engagement
Read our Terms of Engagement to make sure you’re working with us effectively.
Read the latest newsletter - we'll try to send one every quarter, or more frequently if needs be.
How long will my claim take?
See how long it’s currently taking to complete eight out of 10 claims, averaged out over the past six months.
It would be useful if professional representatives could clearly state why any of the required supporting documentation (as outlined in the AF checklist) can't be provided/isn't being submitted with the claim.