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Contact us

Please select an option below:

  1. I have a question about FSCS or what FSCS covers
  2. I need help to complete my application online
  3. I have a query about a financial product or financial services firm
  4. I want to make a new claim
  5. I want an update on my claim
  6. I want to give FSCS additional information about my existing claim
  7. I want to make a complaint about FSCS or appeal the decision on my claim

Our Freephone number is: 0800 678 1100 or 020 7741 4100. Please have any relevant correspondence to hand.

Lines are open Monday to Friday 08.30 to 17.30 excluding public holidays.

Calls may be monitored or recorded for training purposes.

You can write to FSCS at this address:

Financial Services Compensation Scheme
PO Box 300
Mitcheldean
GL17 1DY

We aim to respond within 10 working days so you may prefer to use the online enquiry form.

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About the FSCS

Click here to find out more about the FSCS, its role, its operations and its personnel.

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