Contact us
Our opening hours are now Monday to Friday 9:00 to 17:00
As a result of COVID-19 we've had to reduce our opening times. We will get back to normal as quickly as soon as we can.
All FSCS staff are now working from home, so please bear with us if you’re trying to get in contact. Alternatively, try our webchat - click on the purple 'Need help?' button. To get a claim update, use our claims portal.
We’re also offering additional claims support for NHS key workers. If you work for the NHS and need our support, please contact us so we can discuss the claims process with you.
If you'd like to make a subject access request (SAR) please fill in the form available here or request the data directly through your account.
Customer enquiries
0800 678 1100
International +44 207 741 4100
Lines are open Monday to Friday 09.00 to 17.00 excluding public holidays.
Calls may be monitored or recorded for training purposes.
You can write to FSCS at this address:
Financial Services Compensation Scheme
PO Box 300
Mitcheldean
GL17 1DY
The quickest way to get in touch with us is to use the online form above so you may prefer to contact us this way.
Financial Services
Compensation Scheme Limited
Head Office
Registered as a Limited Company in England and Wales
No 3943048
10th Floor Beaufort House
15 St Botolph Street
London EC3A 7QU