Our opening hours
Our phone lines are open from 9am to 5pm, Monday to Friday. We're here to listen and help. Whether it's help filling in a form, or you're finding it difficult to access a service, please let us know. Our agents are trained to help.
All FSCS staff are working from home, so please bear with us if you’re trying to get in contact. Alternatively, try our webchat - click on the purple 'Need help?' button, or email us via the form below. To get a claim update, use our claims portal.
We’re also offering additional claims support for NHS key workers. If you work for the NHS and need our support, please let us know when you contact us so we can discuss the claims process with you.
Financial Services Compensation Scheme Limited - Head Office
Registered as a Limited Company in England and Wales No 394304810th Floor Beaufort House
15 St Botolph Street
London EC3A 7QU