Our opening hours are now Monday to Friday 9:00 to 17:00
As a result of COVID-19 we've had to reduce our opening times. We will get back to normal as quickly as soon as we can.
All FSCS staff are now working from home, so please bear with us if you’re trying to get in contact. Alternatively, try our webchat - click on the purple 'Need help?' button. To get a claim update, use our claims portal.
We’re also offering additional claims support for NHS key workers. If you work for the NHS and need our support, please contact us so we can discuss the claims process with you.
You can write to FSCS at this address:
Financial Services Compensation Scheme
PO Box 300
The quickest way to get in touch with us is to use the online form above so you may prefer to contact us this way.
Click the button below to start a live text chat with one of our agents. Live chat is available Monday to Friday 09.00 to 17.00 excluding public holidays.
Compensation Scheme Limited
Registered as a Limited Company in England and Wales
15 St Botolph Street
London EC3A 7QU