Annual report 2024/25
Welcome to our 2024/25 Annual Report and Accounts which details our work over the past financial year. During the year, we paid out £327m to more than 32,600 customers. We also secured over £56m in recoveries.
Among the report's highlights we:
- paid out £176m to customers as part of our claims service which includes investments, pensions and financial advice;
- issued £134m in compensation to customers of failed insurers; and
- returned £17m to customers for deposits held with failed credit unions.
Alongside this report, we’ve published our 2024/25 Class Statements. This report summarises the source of our levies and how we have used these funds.
Full reports
Annual Report and Accounts 2024/25
Read about our work over the past year.
Class Statements
The source of our levies and how we used these funds.
Archived Annual Reports
Read annual reports from past years.
Further reading
Customer stories
Read real-life stories from our customers as they share their experiences of claiming compensation with FSCS.
FSCS's role in the global financial services community
FSCS has a part to play in promoting global financial stability, says Head of Stakeholder and Public Affairs Jonathan Pallant.
The top 6 things people get wrong about FSCS
A podcast to set the record straight on the mistakes that people often make about FSCS.
We'd love to hear what you think about how we're presenting this information. Please share your thoughts or suggestions with us here.
If you would like these documents in an alternative format, please contact us.