Pensions

You may be eligible to claim compensation if your pension firm has failed and was authorised by the Prudential Regulation Authority or the Financial Conduct Authority.
 
How much compensation you receive will depend on the exact nature of the product you bought and how your pension was invested.
 
If your claim involves the mis-selling of a pension product, then we treat this as investment advice. If you’ve received unsuitable advice to transfer your retirement savings to an FSCS-protected personal pension, we would protect the claim up to £85,000.
 
If the pension claim relates to an annuity or life cover product provided by an insurance company that has failed, these would qualify as long-term insurance contracts which we can protect up to 100% with no upper limit.

SIPP protection

Self-invested personal pensions (SIPPs) are a type of ‘wrapper’ for a bundle of different financial products. This can include insurance, investments or deposits. A SIPP manager, fund manager, bank, building society or insurance company can directly provide a SIPP.
 

Pensions

Pensions

 

There are several different kinds of pension. How much compensation you could claim depends on how your pension is invested.

Annuity

If you’re drawing a set retirement income from an annuity, even if it has a savings element, and the firm fails.

  • 100% protected.

 

Investment

If your pension is held as an investment, you could claim for misleading investment advice, poor investment management or misrepresentation if you’ve lost money as a result and the firm that advised you has since failed.

  • £85,000 per eligible person, per firm.

 

Cash

If your cash is held in a bank, building society or credit union and it fails.

  • £85,000 per eligible person, per firm.

 

Annuity

If you’re drawing a set retirement income from an annuity, even if it has a savings element, and the firm fails.

  • 100% protected.

 

Investment

If your pension is held as an investment, you could claim for misleading investment advice, poor investment management or misrepresentation if you’ve lost money as a result and the firm that advised you has since failed.

  • £50,000 per eligible person, per firm.

 

Cash

If your cash is held in a bank, building society or credit union and it fails.

  • £85,000 per eligible person, per firm.

 

Annuity

If you’re drawing a set retirement income from an annuity, even if it has a savings element, and the firm fails.

  • 100% protected.

 

Investment

If your pension is held as an investment, you could claim for misleading investment advice, poor investment management or misrepresentation if you’ve lost money as a result and the firm that advised you has since failed.

  • £50,000 per eligible person, per firm.

 

Cash

If your cash is held in a bank, building society or credit union and it fails.

  • £75,000 per eligible person, per firm.

 

Annuity

If you’re drawing a set retirement income from an annuity, even if it has a savings element, and the firm fails.

  • 100% protected.

 

Investment

If your pension is held as an investment, you could claim for misleading investment advice, poor investment management or misrepresentation if you’ve lost money as a result and the firm that advised you has since failed.

  • £50,000 per eligible person, per firm.

 

Cash

If your cash is held in a bank, building society or credit union and it fails.

  • £85,000 per eligible person, per firm.

 

Annuity

If you’re drawing a set retirement income from an annuity, even if it has a savings element, and the firm fails.

  • 90% protected.

 

Investment

If your pension is held as an investment, you could claim for misleading investment advice, poor investment management or misrepresentation if you’ve lost money as a result and the firm that advised you has since failed.

  • £50,000 per eligible person, per firm.

 

Cash

If your cash is held in a bank, building society or credit union and it fails.

  • £85,000 per eligible person, per firm.

 

How long will the pension claim process take?

6 months

FSCS aims to make a decision on your claim within 6 months of receiving your completed application and required evidence. Complex claims may take longer.