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  • News
    • Podcasts
      • #31 Mini-pod: How we support customers in vulnerable circumstances
      • #30 Customer story: I nearly lost £60k of my pension
      • #29 Mini-pod: What is a credit union?
      • #28 Why might a claim be rejected by FSCS?
      • #27 Mini-pod: What happens behind the scenes before we declare a firm ‘in default’?
      • #26 Mini-pod: What's an annuity?
      • #25 4 things you might not realise FSCS protects
      • #24 Mini-pod: What’s a banking licence and how does it affect how much of my money is protected?
      • #23 Future gazing: investing in technology to help our customers
      • #22 I’ve got my compensation – what next?
      • #21 How we protect the money in your bank, building society or credit union
      • #20 Women in finance
      • #19 Mini-pod: What the Fs? How FSCS fits into the financial services industry
      • #18 Mini-pod: What happens after I submit my claim?
    • FSCS news
      • Our November 2023 Outlook
      • The latest phase of our public awareness campaign
      • Fortnightly financial #30
      • Fortnightly financial #29
      • Fortnightly financial #28
      • FSCS Research - 3rd report
    • Fraud & scams
      • The ongoing fight against scams
      • Protecting your financial future
      • Protect yourself from scams
      • Top 5 financial scams
      • Protect yourself from pension scams
    • Technology
      • Technology is at the heart of FSCS’s plans to improve our customer experience
      • Crypto assets - wild west finance or a force for good?
      • Ready, debt, go: using automation to help our debt management customers
      • Finding the needle in the haystack
      • FSCS embraces artificial intelligence to help customers
      • Fintech in banking
    • Protection
      • Going green: protecting your money from greenwashing
      • Cryptoassets - five things to consider
      • What's crowdfunding? What are the risks?
      • Mini-bonds – should you invest?
      • FSCS: Recovering compensation costs and tackling the root causes of consumer harm
      • Wider Implications Framework annual report for 2022 published
  • About us
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      • Jobs at FSCS
        • Career pathways
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      • Section 27 claims
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    • Modern slavery
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    • Women in Finance Charter
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  • Making a claim FSCS
    FSCS Back to previous menu
    • Making a claim
    • Why claim direct with FSCS?
    • Failed firms
    • The claims process FSCS
      FSCS Back to previous menu
      • The claims process
      • Eligibility
      • How long will my claim take?
      • British Steel Pension Scheme transfer
      • Small businesses & limited companies
      • Temporary high balances
      • Appeal claim decision
      • Complaints
      • Failed insurance companies – who gets involved and what do they do?
      • Failed insurance companies – what happens next?
      • Charities
      • Defined benefit pension transfers
      • Sending us documents
    • Useful info for customers FSCS
      FSCS Back to previous menu
      • Useful info for customers
      • Scams and fraudsters
      • FSCS and the Financial Ombudsman Service
      • How do banking licences affect FSCS protection?
      • When did FSCS coverage begin?
      • Supporting customers in vulnerable circumstances
      • Claims management companies
      • Guide to financial protection in the UK
      • Using a personal representative
      • Cost of living
      • Bereavement
    • Small businesses and charities
  • What we cover FSCS
    FSCS Back to previous menu
    • What we cover
    • Banks & building societies
    • Credit unions
    • Debt management
    • Funeral plans
    • Insurance
    • Investments
    • Mortgages
    • Payment protection insurance
    • Pensions
  • Check your money's safe FSCS
    FSCS Back to previous menu
    • Check your money's safe
    • Pension Protection Checker
    • Investment Protection Checker
    • Bank & Savings Protection Checker
  • For industry FSCS
    FSCS Back to previous menu
    • For industry
    • FSCS publications FSCS
      FSCS Back to previous menu
      • FSCS publications
      • Outlook November 2023
      • Budget Update - January 2023
      • FSCS Annual Report
    • Consumer research FSCS
      FSCS Back to previous menu
      • Consumer research
      • Beyond compensation
    • FSCS protected badge for deposit takers
    • Funeral plans industry resources
    • Single customer view
    • Deposit protection Q&As - banks & building societies
    • Deposit protection Q&As - credit unions
    • Third party resources
    • Deposit Takers Course
  • News FSCS
    FSCS Back to previous menu
    • News
    • Podcasts FSCS
      FSCS Back to previous menu
      • Podcasts
      • #31 Mini-pod: How we support customers in vulnerable circumstances
      • #30 Customer story: I nearly lost £60k of my pension
      • #29 Mini-pod: What is a credit union?
      • #28 Why might a claim be rejected by FSCS?
      • #27 Mini-pod: What happens behind the scenes before we declare a firm ‘in default’?
      • #26 Mini-pod: What's an annuity?
      • #25 4 things you might not realise FSCS protects
      • #24 Mini-pod: What’s a banking licence and how does it affect how much of my money is protected?
      • #23 Future gazing: investing in technology to help our customers
      • #22 I’ve got my compensation – what next?
      • #21 How we protect the money in your bank, building society or credit union
      • #20 Women in finance
      • #19 Mini-pod: What the Fs? How FSCS fits into the financial services industry
      • #18 Mini-pod: What happens after I submit my claim?
    • FSCS news FSCS
      FSCS Back to previous menu
      • FSCS news
      • Our November 2023 Outlook
      • The latest phase of our public awareness campaign
      • Fortnightly financial #30
      • Fortnightly financial #29
      • Fortnightly financial #28
      • FSCS Research - 3rd report
    • Fraud & scams FSCS
      FSCS Back to previous menu
      • Fraud & scams
      • The ongoing fight against scams
      • Protecting your financial future
      • Protect yourself from scams
      • Top 5 financial scams
      • Protect yourself from pension scams
    • Technology FSCS
      FSCS Back to previous menu
      • Technology
      • Technology is at the heart of FSCS’s plans to improve our customer experience
      • Crypto assets - wild west finance or a force for good?
      • Ready, debt, go: using automation to help our debt management customers
      • Finding the needle in the haystack
      • FSCS embraces artificial intelligence to help customers
      • Fintech in banking
    • Protection FSCS
      FSCS Back to previous menu
      • Protection
      • Going green: protecting your money from greenwashing
      • Cryptoassets - five things to consider
      • What's crowdfunding? What are the risks?
      • Mini-bonds – should you invest?
      • FSCS: Recovering compensation costs and tackling the root causes of consumer harm
      • Wider Implications Framework annual report for 2022 published
  • About us FSCS
    FSCS Back to previous menu
    • About us
    • Our mission and strategy
    • Careers at FSCS FSCS
      FSCS Back to previous menu
      • Careers at FSCS
      • Jobs at FSCS FSCS
        FSCS Back to previous menu
        • Jobs at FSCS
        • Career pathways
        • Our culture
        • Our benefits
      • Why we are great
      • Smarter working
      • Equity, Diversity & Inclusion
      • Responsible business
      • Family friendly
      • External recognition
      • Environment
    • How we are funded FSCS
      FSCS Back to previous menu
      • How we are funded
      • Levy information and retail pool
      • Recoveries
    • Organisational information FSCS
      FSCS Back to previous menu
      • Organisational information
      • Our governance
    • Terms, conditions, technical information FSCS
      FSCS Back to previous menu
      • Terms, conditions, technical information
      • Section 27 claims
      • Product terms and conditions
      • Accepting deposits
      • Designated investment business
      • Insurance business
      • Insurance mediation
      • Home finance advice and arranging
      • Determinations
      • Default policy
    • Modern slavery
    • Brexit and FSCS protection
    • Women in Finance Charter
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Small businesses and charities

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