Before we can consider a claim for compensation we must be satisfied that the firm you are enquiring about was authorised by the FCA or the PRA (or one of its predecessors such as the FSA, FIMBRA or the PIA) and has been declared in default.
To claim compensation you will need to complete and return our application form, which we will send you.
Am I eligible?
Our Home Finance section will help if you are enquiring about a mortgage endowment
If you think you have a claim, contact us.
If you think you have a claim against an investment firm you can now start the process by completing our claim form.
You might also find our Questions and Answers section helpful.
Latest investment defaults
Beaufort Securities Limited and Beaufort Asset Clearing Services Limited customer information
Strand Capital Limited customer information
The Financial Ombudsman Service is the official independent expert in settling complaints between consumers and financial businesses
qualifying for compensation under Scheme rules.
The Financial Conduct Authority is the UK's regulator for the financial services industry.
Financial Intermediaries, Managers and Brokers Regulatory Association (replaced by the PIA).
Financial Services Authority, was previously the UK's regulator for the finance industry. It was replaced by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) on 1 April 2013.
A firm unable, or likely to be unable to pay claims against it. This will generally be because it has stopped trading and has insufficient assets to meet claims, or is in insolvency.