Mercat Cross and The Bruce Credit Union Ltd

Failed 4 December 2019

FRN: 213966

You don't need to do anything

On 4 December 2019, Mercat Cross and The Bruce Credit Union Ltd was placed into liquidation and ceased trading. Dina Devalia and James Sleight of PKF Geoffrey Martin & Co Ltd have been appointed Joint Administrators.

FSCS declared Mercat Cross and The Bruce Credit Union Ltd in default on 4 December 2019.

If you're a Mercat Cross and The Bruce Credit Union Ltd customer, you don't need to worry as your money is safe. FSCS will automatically pay back your money, according to the account information it receives from Mercat Cross and The Bruce Credit Union Ltd. We'll contact you by post.

On the 'Information' tab you'll find details of how we'll return your money. On the 'Q&A' tab, you'll find answers to commonly asked questions regarding the failure. You can read more about our compensation limits for credit unions on our dedicated page.

Download the determination papers (pdf 0.9MB).

In most cases, FSCS aims to make payment within seven days from the date of default, which took place on 4 December 2019. For more complex cases, which may need further investigation, we'll aim to settle claims within 15 working days, once we know there's an issue.

All customers will receive a cheque, sent by post in an unmarked envelope. 

FSCS will receive information from Mercat Cross and The Bruce Credit Union Ltd that will detail your individual credit balance. The amount of payment you receive will be the balance on your account, as at the date FSCS declared Mercat Cross and The Bruce Credit Union Ltd in default, on 4 December 2019.

If you disagree with the amount paid by FSCS, please contact the Joint Administrators  Dina Devalia and James Sleight of PKF Geoffrey Martin & Co Ltd at 01786 450928 or 0113 244 5141, e-mail mercat@geoffreymartin.co.uk and they'll look into your query. Do not return your payment to FSCS unless you're specifically requested to do so.

You'll need to open a bank account with another deposit taker (e.g. a bank, building society or the Post Office). You should bank the cheque as soon as possible.

If your salary or benefits are paid into your account at Mercat Cross and The Bruce Credit Union Ltd you'll need to open a new account elsewhere – and tell your employer or the Department for Work and Pensions. 


PKF Geoffrey Martin & Co Ltd

If you've any further questions, contact the Joint Administrators, Dina Devalia and James Sleight of PKF Geoffrey Martin & Co Ltd, details below.

Commonly asked questions