The claims process
Who can claim?
The rules around who are, and are not, eligible for compensation are set for us.
How long will my claim take?
Different claims take different lengths of time.
Small business & charities
Small businesses and charities are also covered by FSCS, but there are limits.
Find out how to appeal our decision on your compensation claim.
Temporary high balance
If it's temporary, we cover up to £1m for up to six months.
When is cover triggered?
Our coverage is triggered when a financial firm can't pay its customers their money back.
Not happy with our service? Here's how to make a complaint.
See how much of your money is protected by our compensation cover.
Find the FSCS compensation limits for the financial products we protect.