The claims process
FSCS is a completely independent and free service. You’ll keep all the compensation you are owed when you claim directly through us
Watch the video to get an idea of the process and some things you can do before you claim to make the process more straightforward.
When you're ready, click the button below to get started.
Who can claim?
The rules around who are, and are not, eligible for compensation are set for us.
How long will my claim take?
Different claims take different lengths of time.
Small business & charities
Small businesses and charities are also covered by FSCS, but there are limits.
Complaints
If you're unhappy with our service or want to make a complaint you've several options.
Temporary high balance
If it's temporary, we cover up to £1m for up to six months.
When is cover triggered?
Our coverage is triggered when a financial firm can't pay its customers their money back.