Funeral plans industry resources
FSCS protection of pre-paid funeral plans
This is a recording of a session held on 4 July 2022 designed to explain to the funeral plan industry what FSCS protection means. Topics covered include:
- How FSCS protects pre-paid funeral plans.
- What FSCS protection means for funeral plan providers.
- How to share this information with funeral plan customers.
Industry toolkit
Our free ‘Funeral Plans Industry Toolkit’ (pdf 1.0MB) has been designed for funeral plan providers and intermediaries.
Reading this toolkit will give you a greater understanding of how FSCS protects customers of Financial Conduct Authority (FCA) authorised funeral plan providers, enabling you to confidently explain and detail our protection to your customers.
Key topics covered
- What FSCS is and why it’s important.
- What products FSCS protects.
- The protection FSCS provides to funeral plan customers.
- The compensation limits and claims process for funeral plan customers.
FSCS customer leaflet
The FSCS customer leaflets below can be used in-branch and on your website.
We are happy to provide guidance on using our materials and you can email us at FSCSfuneralplans@fscs.org.uk with any questions you have about the designs. However, FSCS can’t provide sign-off for compliance purposes. You will need to speak with the FCA directly if you have any questions about compliance.
Materials for use in branch
The materials use Open Sans as a font, so they can be edited without the need to purchase any new fonts. We recommend that all changes are carried out by a designer.
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Leaflet for printing |
DL leaflet for printing (zipped folder 21MB) A5 leaflet for printing (zipped folder 22MB) |
Materials to use online
Materials to use online
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Leaflet for your website (please download and host on your own website, don't link to this page) | Online leaflet (zipped file 0.3MB) |