Funeral plans industry resources

Industry toolkit

Our free ‘Funeral Plans Industry Toolkit’ (pdf 1.0MB) has been designed for funeral plan providers and intermediaries.

Reading this toolkit will give you a greater understanding of how FSCS protects customers of Financial Conduct Authority (FCA) authorised funeral plan providers, enabling you to confidently explain and detail our protection to your customers.

Key topics covered

  • What FSCS is and why it’s important.
  • What products FSCS protects.
  • The protection FSCS provides to funeral plan customers.
  • The compensation limits and claims process for funeral plan customers.

FSCS customer leaflet

The below FSCS customer leaflet can be used in-branch, or on your website.

We are happy to provide guidance on using our materials and you can email us at FSCSfuneralplans@fscs.org.uk with any questions you have about the designs. However, FSCS can’t provide sign-off for compliance purposes. You will need to speak with the FCA directly if you have any questions about compliance.

Materials for use in branch

The materials use Open Sans as a font, so they can be edited without the need to purchase any new fonts. We recommend that all changes are carried out by a designer.

Preview Title Downloads
Leaflet for printing

DL leaflet for printing (zipped folder 21MB)

A5 leaflet for printing (zipped folder 22MB)

Materials to use online

Preview Title Downloads
Leaflet for your website (please download and host on your own website, don't link to this page) Online leaflet (zipped file 0.3MB)

Industry queries

If you work in the funeral plans industry and you have a question about FSCS protection that isn’t covered within these resources, you can contact us by emailing: FSCSFuneralPlans@fscs.org.uk