Pembrokeshire Mortgage Centre Ltd, trading as County Financial Consultants

Failed 14 January 2021

FRN: 479220

You might be eligible for compensation

Pembrokeshire Mortgage Centre Ltd is one of the companies associated with claims regarding the British Steel Pension Scheme (BSPS). 

During 2017, many British Steel workers were advised to transfer out of their defined benefit pension into a defined contribution pension, known as a Personal Pension Plan or a Self-Invested Personal Pension (SIPP). 

By transferring to a private pension arrangement, they would have lost the benefits already built up in the British Steel Pension Scheme. It may not have been realistic to achieve the same level of benefits from their new plan.

The advice they received may not have been the best advice for them.

If you think that this applies to you, download our compensation claim guide, and when you're ready, click the ‘Check if you can claim’ button. We have already paid £2.4 million to customers who had been advised to transfer out of the British Steel Pension Scheme.

The next step will be to answer a series of straightforward questions.

Should you need help, click on the ‘Need help’ button and choose to speak to one of our friendly claims handlers, or type a question into the FAQ option.

Below you can sign up for news updates to be sent to your email address. Note that firms with few claims against them may not generate any updates.

  • 07 Sep, 2021

    September 2021 one-to-one events

    We are holding one-to-one sessions for those who transferred out of the BSPS.


    You will be able to book appointments with us, the Financial Ombudsman Service, the Financial Conduct Authority and/or MoneyHelper. These will provide free, in-person and confidential help. You can find out more about what the advice process should have looked like, how to make a complaint or claim, and get answers to your pension questions.

    When: 28–30 September 2021, various timeslots will be available

    Where: Mercure Hotel, Phoenix Way, Llansamlet, Swansea, SA7 9EG

    Find out more and book sessions.


Contact us by phone on the number below, or via the contact form on the Contact us page.