The Ntrust Group Ltd
Failed 17 January 2018
You might be eligible for compensation
The Ntrust Group Ltd is one of the companies associated with claims regarding the British Steel Pension Scheme (BSPS).
In 2017, many British Steel workers were advised to transfer out of their defined benefit pension into a defined contribution pension, known as a Personal Pension Plan or a Self-Invested Personal Pension (SIPP).
By transferring to a private pension arrangement, they would have lost the guaranteed benefits already built up in the British Steel Pension Scheme. It may not have been realistic to achieve the same level of benefits from their new plan.
The advice they received may not have been the best advice for them.
If you think that this applies to you, download our compensation claim guide (pdf 0.1MB), and when you're ready, click the ‘Check if you can claim’ button.
The next step will be to answer a series of straightforward questions.
Should you need help, click on the ‘Need help’ button and choose to speak to one of our friendly claims handlers, or type a question into the FAQ option.
You don't need a claims company or a solicitor to make a claim with us, but if you're not good with forms, consider using a friend or family member as a personal representative.
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10 Nov, 2021
Further one-to-one sessions for those who transferred out of the BSPS are to be held in Swansea and Scunthorpe this month and next.
See our British Steel Pension Scheme page for more details and a link to the booking site.
07 Sep, 2021
September 2021 one-to-one events
We are holding one-to-one sessions for those who transferred out of the BSPS.
You will be able to book appointments with us, the Financial Ombudsman Service, the Financial Conduct Authority and/or MoneyHelper. These will provide free, in-person and confidential help. You can find out more about what the advice process should have looked like, how to make a complaint or claim, and get answers to your pension questions.
When: 28–30 September 2021, various timeslots will be available
Where: Mercure Hotel, Phoenix Way, Llansamlet, Swansea, SA7 9EG