FSCS declared three firms in default during October and November 2018

Consumers could get back money they have lost as a result of their dealings with any of the three failed financial firms (listed below) the Financial Services Compensation Scheme (FSCS) declared in default during October and November 2018.

FSCS is the UK’s statutory compensation scheme that protects customers of regulated financial services firms. A declaration of default means FSCS is satisfied a firm is unable to pay claims for compensation made against it. This paves the way for customers of that firm to make a claim for compensation.

Alex Kuczynski, Chief Corporate Affairs Officer at FSCS, said: “FSCS steps in to protect consumers around the UK when authorised financial services firms go bust. This vital service, which is free to consumers, protects your deposits, investments, home finance and insurance. We want anyone who believes they may be owed money as a result of their dealings with any of these firms to get in touch as we may be able to help you.” 

Since it began in 2001, FSCS has helped more than 4.5m people, paying out more than £26bn in compensation.

If you wish to make a claim with FSCS against any of these firms, you may be able to do so using FSCS’s online claims service. Or you can contact the Scheme’s Customer Services Team on 0800 678 1100 or 020 7741 4100, or by email at enquiries@fscs.org.uk.

For the latest FSCS news and information visit www.fscs.org.uk or follow @FSCS News

Media enquiries

Anthony Ozimic

T: 020 7375 8638

E: publicrelations@fscs.org.uk

Declarations by FSCS

from 1st October to 30th November 2018


  • Standish Mortgage Services Limited t/a Standish Mortgage Services, 1st Floor, 99a High Street, Standish, Wigan, Lancashire, WN6 0HD


  • Castle Financial Services (UK) Limited, 13 Wolverhampton Road, Codsall, Wolverhampton, WV8 1PT
  • Mortgage Match Limited, 16 Main Road, Gedling, Nottingham, NG4 3HP.

Notes to editors