Q&As about CF Arch Cru


  1. What is CF Arch Cru?
  2. What types of CF Arch Cru claim is FSCS considering?
  3. How do I make a claim against my independent financial advisor? Will FSCS contact me automatically?
  4. What if I believe I am suffering financial hardship or have other extenuating circumstances and need my claim to be considered urgently?
  5. What is the level of protection provided by the FSCS?
  6. Who is eligible for protection under the FSCS?
  7. If I am paid compensation, is it correct that my legal rights are assigned to the FSCS?
  8. If I receive an offer in respect of my investment in CF Arch Cru Funds from Capita Financial Managers Limited, what should I do?
  9. I understand that offers may be made to investors who hold CF Arch Cru Funds by Capita Financial Managers Limited but I have not received any documents or notification. What should I do?
  10. Will my ability to claim for compensation from the FSCS in respect of advice given by my independent financial advisor be affected if I accept an offer from Capita Financial Managers Limited?
  11. I have read that the offer under the payment scheme is in full and final settlement of claims against Capita Financial Managers Limited and the two depositaries. If I accept an offer, does this mean that I cannot pursue my claim for compensation with FSCS?
  12. Why would the FSCS subtract the amount I was eligible to receive from the Capita Payment Redress Scheme when I have not accepted it?
  13. Where can I obtain further information regarding making a CF Arch Cru claim with FSCS?
  14. What is the Consumer Redress Scheme?
  15. How will the amount of compensation I am owed be calculated?
  16. Where can I find the valuations used in my calculations under the Consumer Redress Scheme?

What is CF Arch Cru?

What types of CF Arch Cru claim is FSCS considering?

How do I make a claim against my independent financial advisor? Will FSCS contact me automatically?

What if I believe I am suffering financial hardship or have other extenuating circumstances and need my claim to be considered urgently?

What is the level of protection provided by the FSCS?

Who is eligible for protection under the FSCS?

If I am paid compensation, is it correct that my legal rights are assigned to the FSCS?

If I receive an offer in respect of my investment in CF Arch Cru Funds from Capita Financial Managers Limited, what should I do?

I understand that offers may be made to investors who hold CF Arch Cru Funds by Capita Financial Managers Limited but I have not received any documents or notification. What should I do?

Will my ability to claim for compensation from the FSCS in respect of advice given by my independent financial advisor be affected if I accept an offer from Capita Financial Managers Limited?

I have read that the offer under the payment scheme is in full and final settlement of claims against Capita Financial Managers Limited and the two depositaries. If I accept an offer, does this mean that I cannot pursue my claim for compensation with FSCS?

Why would the FSCS subtract the amount I was eligible to receive from the Capita Payment Redress Scheme when I have not accepted it?

Where can I obtain further information regarding making a CF Arch Cru claim with FSCS?

What is the Consumer Redress Scheme?

How will the amount of compensation I am owed be calculated?

Where can I find the valuations used in my calculations under the Consumer Redress Scheme?

Jargon Buster

  • Eligible

    qualifying for compensation under Scheme rules.
  • FCA

    The Financial Conduct Authority is the UK's regulator for the financial services industry. 

  • In default

    A firm unable, or likely to be unable to pay claims against it. This will generally be because it has stopped trading and has insufficient assets to meet claims, or is in insolvency.
  • Investment

    a financial product in which money can be invested to earn interest or profit (although the value of investments can go down as well as up).
  • Nominee

    a company or individual who holds your funds or investments on your behalf.