Claim management companies

There is no fee to make a claim to the FSCS, and we assist claimants entirely free of charge. Some firms may offer to help you make your claim for which they will charge you a fee. The FSCS is unable to pay these fees for you.

You don't have to use these firms to make a claim to the FSCS, but if you do, remember to check the following:

  • The potential costs and benefits of using a Claims Management Company (CMC)
  • The terms and conditions, including fees, before you sign any contract
  • Whether or not the company is regulated by the Ministry of Justice or by a professional body (the Law Society, for example) and therefore must meet certain standards

Read more on the Money Advice Service website.

See also our Related websites page for the website of the Ministry of Justice, and other professional bodies.


The Financial Conduct Authority website includes a searchable database of all firms authorised and regulated by the FCA and the Prudential Regulation Authority (PRA).


The Financial Ombudsman Service is the official independent expert in settling complaints between consumers and financial businesses