How long will it take

The length of time each claim takes to process depends on a number of factors, some of which are entirely outside FSCS's control, but we will try to process your claim within the following timeframes:

Claims against deposit takers

FSCS will aim to pay compensation in the majority of cases within seven days of a bank, building society or credit union failing. Any remaining claims, which are likely to be more complex, will be paid within 20 working days.

Claims against all other companies

FSCS tries to resolve all claims against Investment firms, Insurance Brokers, and Mortgage Brokers within six months of receipt of your correctly completed Claim Application Form, or within six months of the company being declared in default (whichever is later).