FSCS confirms six firms were declared in default in October and November 2023

Regular notice that consumers could be in line for compensation

FSCS has confirmed that the six firms below were declared in default in the last two months – which means they have gone out of business and are unable to meet any claims themselves. Customers who may be owed money by these firms can find out if you are able to claim on our Check if you can claim page.

If a regulated financial firm is no longer trading and cannot pay a customer’s claim, FSCS can step in to pay compensation.

We’re independent and our service is free to customers. Our protection covers money held in bank, building society and credit union accounts, as well as pensions. FSCS also protects financial advice, insurance, investments, mortgage advice and arranging, debt management and funeral plans. Customers keep all the compensation they’re owed when they claim directly through us.

Head of Communications at FSCS, Emma Barrow, said:

“FSCS is here to protect consumers across the UK and to contribute to financial stability. We’re reaching out to consumers to let them know that compensation may be available if they’ve lost money because a financial services firm they dealt with has failed. We are a free and independent service that customers can claim directly with online or by post.”

Visit claims.fscs.org.uk if you wish to make a claim with FSCS against any of these firms. You can also contact our Customer Services Team on 0800 678 1100 or 020 7741 4100, or by email at enquiries@fscs.org.uk.

For the latest FSCS news and information visit www.fscs.org.uk or follow @FSCS on X (Twitter).

Customers can see how they’re protected by visiting the FSCS website at www.fscs.org.uk/what-we-cover.

Defaults declared by FSCS from 1 October 2023 to 30 November 2023 (six firms):

  • Core Cover Ltd formerly Study Safe Ltd, trading as Lifecover.com, Secured-Loan.online, Health Core PMI, acceptedmoney.co.uk (FRN 774068) Meteor House, First Avenue, Doncaster Finningley Airport, Doncaster, DN9 3GA
  • Cavendish Incorporated Ltd (FRN 942176) 36-46 Albert Embankment, London, SE1 7TL
  • Marvell Enterprises Ltd (FRN 942172) 21 Farringdon Road, London, EC1M 3HA
  • Retirement Direct Ltd, formerly Read Independent Financial Advisers Ltd (FRN 183942) Sterling House, 64 Lichfield Road, Stafford, ST17 4LW
  • D.C. Financial Ltd formerly SystemCover Ltd (FRN 170299) Blaenffynnon Talog, Carmarthen, Dyfed, SA33 6PA
  • F M L Insurance Services Ltd, trading as Entertainment Insurance Services (FRN 309970) 977 London Road, Leigh-on-Sea, Essex, SS9 3LB

Media enquiries:
Email: publicrelations@fscs.org.uk