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Our appeals policy is changing on 17 February 2026
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Claim status explained
FSCS appeals process - frequently asked questions
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FSCS and the Financial Ombudsman Service
How do banking licences affect FSCS protection?
What is the ‘FSCS Protected’ badge - and why should you look out for it?
When did FSCS coverage begin?
Supporting customers in vulnerable circumstances
Claims management companies
Guide to financial protection in the UK
Using a personal representative
Cost of living
Bereavement
Failed firms
Why claim direct with FSCS?
Small businesses and charities
What we cover
Banks, building societies and credit unions
Deposit protection limit increase
Debt management
Funeral plans
Insurance
Investments
Mortgages
Payment protection insurance
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Check your money's protection
Bank & Savings Protection Checker
Investment Protection Checker
Pension Protection Checker
For industry
FSCS publications
Outlook November 2025
Annual report 2024/25
Outlook May 2025
FSCS Budget Update January 2025
Outlook November 2024
Annual Report 2023/24
Consumer research
Beyond compensation
Consumer bodies
Materials for deposit takers
Funeral plans industry resources
Single customer view
Deposit protection Q&As - banks & building societies
Deposit protection Q&As - credit unions
Third party resources
Deposit takers course
Deposit protection limit rising to £120,000 from December 2025
News
FSCS news
Our November 2025 Outlook
Our May 2025 Outlook
Fortnightly financial #45
FSCS's role in the financial services global community
Interim Chief Executive's Statement - Budget Update
Fortnightly financial #44
Podcasts
#47 Savings, investments and FSCS protection with Iona Bain
#46 How to spot a scam in 7 steps
#45 Why you need to know about FSCS with Bola Sol
#44 How can I stay updated on my claim?
#43 Top 6 things people get wrong about FSCS
Fraud & scams
Latest scams and frauds
What if you're a victim
The ongoing fight against scams
Protecting your financial future
Protect yourself from scams
Top 5 financial scams
Protect yourself from pension scams
Technology
How can we make sure women aren’t left behind in the AI revolution
Crypto assets - wild west finance or a force for good?
Ready, debt, go: using automation to help our debt management customers
Finding the needle in the haystack
Technology is a key part of FSCS’s plans to improve the experience for customers
Protection
Going green: protecting your money from greenwashing
Cryptoassets - five things to consider
What's crowdfunding? What are the risks?
Mini-bonds – should you invest?
FSCS: Recovering compensation costs and tackling the root causes of consumer harm
Customer stories
I got £85k back for unsuitable investment advice
I got £17k back after my pension operator went into liquidation
I lost money when my investment was matured too early
My financial provider disappeared, putting over £40k at risk
My investments lost all their value
Bad advice put £60k of my pension at risk
About us
Our mission and strategy
Careers at FSCS
Jobs at FSCS
Career pathways
Our culture
Our benefits
Why we are great
Smarter working
Equity, Diversity & Inclusion
Responsible business
Family friendly
External recognition
Environment
How we are funded
Levy information and retail pool
Recoveries
Organisational information
Our governance
Terms, conditions, technical information
Section 27 claims
Accepting deposits
Designated investment business
Insurance business
Product terms and conditions
Insurance mediation
Mortgage advice and arranging
Determinations
Default policy
Modern slavery
Brexit and FSCS protection
Women in Finance Charter and gender pay gap reporting
FSCS
Making a claim
FSCS
FSCS
Back to previous menu
Making a claim
The claims process
FSCS
FSCS
Back to previous menu
The claims process
Starting your claim
Sending us documents
British Steel Pension Scheme transfer
How long will my claim take?
Small businesses & limited companies
Charities
Defined benefit pension transfers
Temporary high balances
Compensation rules and eligibility
Our appeals policy is changing on 17 February 2026
Complaints
Failed insurance companies – what happens next?
Claim status explained
FSCS appeals process - frequently asked questions
Useful info for customers
FSCS
FSCS
Back to previous menu
Useful info for customers
Scams and fraudsters
FSCS and the Financial Ombudsman Service
How do banking licences affect FSCS protection?
What is the ‘FSCS Protected’ badge - and why should you look out for it?
When did FSCS coverage begin?
Supporting customers in vulnerable circumstances
Claims management companies
Guide to financial protection in the UK
Using a personal representative
Cost of living
Bereavement
Failed firms
Why claim direct with FSCS?
Small businesses and charities
What we cover
FSCS
FSCS
Back to previous menu
What we cover
Banks, building societies and credit unions
FSCS
FSCS
Back to previous menu
Banks, building societies and credit unions
Deposit protection limit increase
Debt management
Funeral plans
Insurance
Investments
Mortgages
Payment protection insurance
Pensions
Check your money's protection
FSCS
FSCS
Back to previous menu
Check your money's protection
Bank & Savings Protection Checker
Investment Protection Checker
Pension Protection Checker
For industry
FSCS
FSCS
Back to previous menu
For industry
FSCS publications
FSCS
FSCS
Back to previous menu
FSCS publications
Outlook November 2025
Annual report 2024/25
Outlook May 2025
FSCS Budget Update January 2025
Outlook November 2024
Annual Report 2023/24
Consumer research
FSCS
FSCS
Back to previous menu
Consumer research
Beyond compensation
Consumer bodies
Materials for deposit takers
Funeral plans industry resources
Single customer view
Deposit protection Q&As - banks & building societies
Deposit protection Q&As - credit unions
Third party resources
Deposit takers course
Deposit protection limit rising to £120,000 from December 2025
News
FSCS
FSCS
Back to previous menu
News
FSCS news
FSCS
FSCS
Back to previous menu
FSCS news
Our November 2025 Outlook
Our May 2025 Outlook
Fortnightly financial #45
FSCS's role in the financial services global community
Interim Chief Executive's Statement - Budget Update
Fortnightly financial #44
Podcasts
FSCS
FSCS
Back to previous menu
Podcasts
#47 Savings, investments and FSCS protection with Iona Bain
#46 How to spot a scam in 7 steps
#45 Why you need to know about FSCS with Bola Sol
#44 How can I stay updated on my claim?
#43 Top 6 things people get wrong about FSCS
Fraud & scams
FSCS
FSCS
Back to previous menu
Fraud & scams
Latest scams and frauds
What if you're a victim
The ongoing fight against scams
Protecting your financial future
Protect yourself from scams
Top 5 financial scams
Protect yourself from pension scams
Technology
FSCS
FSCS
Back to previous menu
Technology
How can we make sure women aren’t left behind in the AI revolution
Crypto assets - wild west finance or a force for good?
Ready, debt, go: using automation to help our debt management customers
Finding the needle in the haystack
Technology is a key part of FSCS’s plans to improve the experience for customers
Protection
FSCS
FSCS
Back to previous menu
Protection
Going green: protecting your money from greenwashing
Cryptoassets - five things to consider
What's crowdfunding? What are the risks?
Mini-bonds – should you invest?
FSCS: Recovering compensation costs and tackling the root causes of consumer harm
Customer stories
FSCS
FSCS
Back to previous menu
Customer stories
I got £85k back for unsuitable investment advice
I got £17k back after my pension operator went into liquidation
I lost money when my investment was matured too early
My financial provider disappeared, putting over £40k at risk
My investments lost all their value
Bad advice put £60k of my pension at risk
About us
FSCS
FSCS
Back to previous menu
About us
Our mission and strategy
Careers at FSCS
FSCS
FSCS
Back to previous menu
Careers at FSCS
Jobs at FSCS
FSCS
FSCS
Back to previous menu
Jobs at FSCS
Career pathways
Our culture
Our benefits
Why we are great
Smarter working
Equity, Diversity & Inclusion
Responsible business
Family friendly
External recognition
Environment
How we are funded
FSCS
FSCS
Back to previous menu
How we are funded
Levy information and retail pool
Recoveries
Organisational information
FSCS
FSCS
Back to previous menu
Organisational information
Our governance
Terms, conditions, technical information
FSCS
FSCS
Back to previous menu
Terms, conditions, technical information
Section 27 claims
Accepting deposits
Designated investment business
Insurance business
Product terms and conditions
Insurance mediation
Mortgage advice and arranging
Determinations
Default policy
Modern slavery
Brexit and FSCS protection
Women in Finance Charter and gender pay gap reporting
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Archive
News stories from the past eight years.
FSCS embraces artificial intelligence to help customers
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