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News stories from the past eight years.

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Technology is at the heart of FSCS’s plans to improve our customer experience

18 July 2023


At FSCS we’ve put technology at the heart of our plans to improve our customer experience as we adapt to the changing nature of the claims we’re receiving from customers.

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Fortnightly financial five minutes #18 Jayne Currie

05 April 2023


Nigel Yeates, Communications and Stakeholder Business Partner, speaks to Jayne Currie, Director of Membership Services at Scottish Financial Enterprise, about Scotland’s financial services industry and driving financial awareness.

Sharon Davies, Chief Executive at Young Enterprise

Fortnightly financial five minutes #17 Sharon Davies

22 March 2023


Nigel Yeates, Communications and Stakeholder Business Partner, speaks to Sharon Davies, Chief Executive at Young Enterprise, about the UK skills gap and the power of financial education.

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Fortnightly financial 5 minutes #16 Richard Lane

08 March 2023


Nigel Yeates, Communications and Stakeholder Business Partner, speaks to Richard Lane, Director of External Affairs and Operating Subsidiaries at StepChange Debt Charity, about debt trends, governmental engagement and financial guidance tips.

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Fortnightly financial 5 minutes #15 Andrew Hagger

21 February 2023


Nigel Yeates, Communications and Stakeholder Business Partner, speaks to Andrew Hagger, Founder of MoneyComms, about making smart financial choices and guidance around seeking better deals.

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Fortnightly financial 5 minutes #14 Chris Fitch

07 February 2023


Nigel Yeates, Communications and Stakeholder Business Partner, speaks to Chris Fitch, Vulnerability Lead at the Money Advice Trust, about helping people manage their money with confidence.

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Fortnightly financial 5 minutes #13 Sally Plant

25 January 2023


Nigel Yeates, Communications and Stakeholder Business Partner, speaks to Sally Plant, Assistant Director at the Chartered Institute for Securities & Investment (CISI), about financial education and raising confidence in the financial services profession.

Caroline Rainbird FSCS CEO

Introduction to Budget Update January 2023

12 January 2023


FSCS Chief Executive, Caroline Rainbird, introduces our January 2023 Budget Update which covers the proposed 2023/24 FSCS management expenses budget and the latest forecast for 2022/23.

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Fortnightly financial 5 minutes #12 Tom Lake

11 January 2023


Nigel Yeates, Communications and Stakeholder Business Partner, speaks to Tom Lake, Director of Policy and Strategy at Fair4All Finance, about access to financial services and how to best serve customers in vulnerable circumstances.

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Fortnightly financial 5 minutes #11 Lila Pleban

21 December 2022


Lila Pleban, Chief Communications Officer at FSCS, looks back on the year and talks about FSCS's top five things she is most proud of achieving this year.

Fortnightly Finanial Five Minutes

Fortnightly financial 5 minutes #10 Laura Peters

07 December 2022


Nigel Yeates, Communications and Stakeholder Business Partner, speaks to Laura Peters, Head of the Mental Health and Money Advice service, about the link between money and mental health and tips for the Christmas holiday season.

Outlook November 2022

Our November 2022 Outlook

24 November 2022


FSCS Chief Executive Caroline Rainbird introduces our November 2022 Outlook, sharing updated compensation figures for this financial year, and providing a first look at the overall levy forecast for 2023/24. 

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