FSCS protected badge
The Financial Services Compensation Scheme (FSCS) works closely with the industry to promote awareness of the protection it provides. This is part of building and maintaining consumer awareness.
FSCS, the Building Societies Association and UK Finance have forged a comprehensive agreement about how their members will use the FSCS badge across a range of channels, including digital channels, advertising and disclosure.
This agreement builds on the disclosure requirements set by the Prudential Regulation Authority that require all authorised banks, building societies and credit unions to inform new and existing customers that FSCS protects their deposits.
Deposit takers must prominently feature FSCS disclosure materials (stickers, posters and leaflets) in-branch. The new agreement means they can now feature the FSCS protect badge on websites, mobile apps, FSCS customer information sheets and in advertising campaigns. We provide links to all the materials firms must use below.
The PRA has also confirmed firms can now include the badge in their annual disclosure statements.
For full instructions on how to use the FSCS protected badge and disclosure materials please download the FSCS protected badge guidance for deposit takers. This provides detailed information on all aspects of using the badge and disclosure materials, including the placement of posters and stickers in branch.
The FSCS protected badge was developed for industry to use to inform customers that their deposit products are protected by FSCS.
FSCS produces the designs that firms must use when complying with the regulatory requirements. We provide the full suite of the required in branch materials for firms below. These include instructions and all the printer-ready artwork for each.
We recommend firms work with professional designers and printers to produce these materials correctly. The designer will insert the name of your firm, along with the names of any brands you share a licence with (if applicable), into the stickers and posters. We provide clear instructions for your designer and printer with each file you download.
To download the files your designer and printer require, please make your selection using the links below.
By downloading and using these materials you are agreeing to FSCS terms and conditions
Materials for use in branch - for single and mulitple brands/trading names
External: A4 poster for branch window or door
Internal: A3 poster for display inside the branch
Sticker for cashier window or desk display - single or multiple brands
Leaflet - for printed use
Leaflet - for online use
This is a special version of the leaflet for online use. Please download and host this file on your own website. Do not link to this page.
Banners for web & mobile
680 x 83 pixels banner
499 x 121 pixels banner
220 x 204 pixels banner
FSCS protected badge
We are happy to provide advice on the designs and use of the above materials. However, FSCS is not authorised to provide compliance sign off. You will need to coordinate directly with the PRA or FCA for any compliance-related queries.
Please contact the PRA for all queries related to deposits (banks, building societies and credit union) and insurance providers:
- PRA firm enquiries: PRA.FirmEnquiries@bankofengland.co.uk or +44 (0)20 3461 7000
- Compliance-related enquiries: FSCSLiaison-Depos@bankofengland.co.uk
- General public enquiries: firstname.lastname@example.org or +44 (0)20 7601 4878
Please contact the FCA for all queries related to investments, insurance mediation and home finance.
- FCA firm enquiries: email@example.com or 0300 500 0597 (or +44 20 7066 1000 from overseas)
- Non-regulated firm enquiries: Use the relevant online form on FCA’s ‘Contact us’ page
- General public enquiries: firstname.lastname@example.org , 0800 111 6768 or 0300 500 8082 (or +44 20 7066 1000 from overseas).
For example, the types of queries that we are not authorised to answer are:
- approval of final designs of the posters and stickers after they have been updated.
- approval of final website designs.
- approval of where information should be placed on websites.
However if you still have any print, design or other material queries, you can contact us at email@example.com.
We aim to respond within two working days of receiving your email.
Questions and Answers
Some of our most frequently asked questions are answered via the links below.
- Can I buy the posters, leaflet and stickers directly from FSCS?
- What if I don’t have FSCS Ingrid text?
- Can we change the colour of the FSCS text on the sticker?
- Who can I ask to get approval of the FSCS artwork?
FSCS is not authorised to provide compliance sign off. You will need to coordinate directly with the PRA for any compliance-related queries. Please contact them at: FSCSLiaison-Depos@bankofengland.co.uk