Board of Directors

Non-executive Directors

Marshall Bailey (Chairman) Appointed 1 April 2018.

Marshall has substantial experience of leading complex international committees and boards. His background spans a range of sectors, including banking and capital markets, government regulation, and public policy.  Marshall has had an active role in FICC markets on working with codes of conduct, and was a member and Co-Chair of the Market Participants Group of the BIS Global FX Code team.

Marshall Bailey is also the non-executive Chairman of CIBC World Markets Plc in London, and a member of the Audit committee for the London branch. Additionally, he is a non-executive Director and Chair of the Risk Committee of Chubb European Group Insurance Ltd, and has been appointed as a Representative for the Public Investment Fund in Saudi Arabia on the board of the National Commercial Bank in Jeddah, giving him substantial investment banking and leadership experience at an international level. He has been an Independent Director on the board of UK Financial Investments Ltd (UKFI), the government body overseeing the UK government's ownership of RBS and UK Asset Resolution from the era of the financial crisis. He volunteers on the Board of the CFA Society of the UK, as well as the East End Community Foundation in Tower Hamlets, where he lives.

Marshall holds a BA in Political Science from the University of Winnipeg, a Master of Arts in International Affairs and History from the Graduate Institute of International and Development Studies in Geneva, Switzerland and is a Chartered Financial Analyst. He has also completed the FT Non-Executive Directors' Diploma. In his spare time, Marshall sails and is a qualified Ocean Yachtmaster with the Royal Yachting Association. He also buys himself a new putter each year in his endless pursuit of lower golf scores.

Marian Glen Appointed 1 February 2013.

Marian is a non-executive director of Shires Income plc and Martin Currie Global Portfolio Trust plc, where she is a member and chair respectively of the relevant Audit Committees. In addition, Marian is a non-executive director of The Medical and Dental Defence Union of Scotland, where she is also a member of the Audit and Risk Committee. She is a former non-executive director of Friends Life Group, the FTSE 100 insurance group. 

Charles McKenna (Deputy Chairman and Senior Independent Director) Appointed 1 February 2013.

Charles has a background in law and spent over 30 years with law firm Allen & Overy, including 22 years as a partner specialising in corporate, financial services and regulatory. He has an extensive understanding of international business activity and challenges, including strategy development, corporate governance, risk management, corporate finance, restructuring and insolvency, joint ventures and other commercial arrangements. Charles also has a wealth of experience and expertise in the financial services sector where he advised banks, investment managers and brokers, financial institutions and regulatory bodies. In the 1980s, he was involved in the formation of the Securities Association, the first UK self-regulating organisation, which included advising on its constitution and rulebook. He served for three years on the Board of Hart Citizens Advice Bureau.

Mark Adams Appointed 1 June 2015.

Mark is a chartered accountant and retired as a partner at Deloitte LLP and insolvency practitioner in 2013. For 25 years, he has been at the centre of resolving many of the major financial services sector failures, including insurance sector failures in the UK, Japan, Bermuda and the Channel Islands, and more recently the banking sector failures in Iceland. Mark also has extensive experience resolution planning with the UK authorities in the banking and building society sector. In addition, Mark has expertise in advising bank and bondholder lenders to financial institutions experiencing stress or undergoing restructuring processes. Mark has been a provisional liquidator, scheme administrator or administrative receiver to various financial institutions.

Patrick Neville Appointed 1 July 2017.

Patrick is a chartered accountant and has had an extensive career in financial services, operating in leadership roles across banking, asset management and insurance. Formerly Chief Financial Officer at Aviva Investors, Patrick was also Finance Operations Director for Aviva’s UK Life and General Insurance businesses and spent 16 years with Royal Bank of Scotland, latterly as Finance Director of the Cards and Direct Finance business, after leading a number of change programmes to transform and run Finance Shared Services operations for the retail, corporate banking and wealth management divisions. He brings to the Board a strong track record in the successful delivery of large-scale change and a deep understanding of the implementation and operation of governance, risk and control frameworks in financial services. Patrick is also a non-executive director of Decisioning Blueprints Ltd, and Finance Director of Dontia Group Limited.

Steven Cooper Appointed 1 July 2017.

Steven is the CEO of Barclaycard Business Solutions, managing the payments division for Barclaycard including Merchant Acquiring, Commercial Payments and Sales Finance. Within his 30 years in the banking industry, Steven was most recently CEO of Personal Banking at Barclays for both UK and Europe, where he gained a wealth of experience in the rapidly changing landscape of consumer banking with digital technology and data. He has also led UK Business Banking and businesses for Barclays in Africa, India and Offshore locations. Steven sits on a number of advisory boards, including Teach First and Business in the Community’s Age at Work Campaign and is an Alumni of Harvard Business School.

Helen Parker Appointed 1 July 2017.

Until 2017, Helen was Deputy Chief Executive of Which?, Europe's largest independent consumer organisation. She also held a number of other senior roles at Which? during her career there, including being its Director of Policy, Editorial Director and Editor of Which?. Her current non-executive experience includes being a Committee Member of Healthwatch England, the independent consumer champion for users of health and social care. She also has previous non-executive experience as a Director of the Fundraising Standards Board, then the regulator of UK charity fundraising, and as a Council member of Consumers' International, the world federation of consumer rights groups with 200 member organisations in 100 countries.  

Executive Directors

Mark Neale (Chief Executive) Appointed 4 May 2010.

Formerly Director General at HMT responsible for Budget, Tax and Welfare until May 2010, Mark spent four years leading on the development of tax policy and delivery of the annual Budget and Pre-Budget Report, managing fiscal risk and welfare policy, including reducing child poverty. Previously he was Director General for Security at the Home Office with responsibility for Counter-terrorism and Organised Crime. This included the creation of the Serious Organised Crime Agency, and development of the Government’s counter-terrorism strategy. Mark has also been responsible for welfare reform as Director for Children and Housing at the Department for Work and Pensions, and was Finance Director of the Employment Service. Mark has also been an independent member of the Council of the University of Roehampton since 2010.

Alex Kuczynski (Chief Corporate Affairs Officer) Appointed 1 February 2010.

Alex Kuczynski was previously General Counsel and, before that, Head of Legal at FSCS. His role as Chief Corporate Affairs Officer brings together FSCS's work in areas that include legal support and the recoveries function, company secretariat, risk, communications and policy. Alex joined from the Investors Compensation Scheme, where he was Head of Legal, and acted as Interim Chief Executive from March to May 2010. He is active in a number of international associations, for example as vice chairperson of the European Forum of Deposit Insurers, a member of the Executive Council and chairperson of the Technical Assistance Committee of the International Association of Deposit Insurers, and previously on the Executive Committee of the International Forum of Insurance Guarantee Schemes.

Kathryn Sherratt (Chief Financial Officer) Appointed 15 December 2015.

Previously the Executive Financial Controller of the Retail Business of Barclays Bank PLC, Kathryn joined FSCS in 2012 to lead the Finance department. Appointed to the Board in 2015, her responsibilities include commercial and financial strategies, value for money and resolution. Kathryn’s career started with Deloitte across the UK and Australia before joining Barclays. At Barclays her responsibilities included off-shoring, acquisitions/integrations and reorganisations across a number of countries. 

Jimmy Barber (Chief Operating Officer) Appointed 4 January 2016.

Jimmy joined FSCS in early January 2016 in a critical role bringing together the delivery of our service to consumers and the IT and data architecture which supports that service. He worked as the Operations Development Director and (before this) as the Commercial Operations Director at the RSA Insurance Group, where he has been since 2007. In these roles Jimmy was responsible for business transformation and improvement and for the delivery of shared services across the UK. Before the RSA, Jimmy held major operational roles at Capital One and at Ladbrokes. 


This section contains all our published collateral, from consumer guides, to policy statements and factsheets.