Board of Directors

Executive Directors

Caroline Rainbird (Chief Executive Officer) Appointed 13 May 2019.

Caroline brings a wealth of global experience from a career spanning 30 years within the financial services sector encompassing senior regulatory, strategic, commercial, operational, investment banking, and client-led roles.

Between 2009 and 2017 she held senior positions at Royal Bank of Scotland (RBS) working most recently as Managing Director of Regulatory Affairs, where she was responsible for defining and delivering the bank’s strategic and proactive engagement and profile with its global regulators, advising the Bank Board and Executive on its regulatory engagement and compliance, as well as monitoring bank-wide upstream regulatory risks and delivering mandatory regulatory change programmes.

Prior to this, Caroline was Director of RBS’s Corporate Services Division, where she was responsible for the global strategy, operations, service delivery, financial performance and risks of one of the largest cost areas within RBS. From 1995 to 2009 she worked at ABN AMRO, undertaking a number of leadership and transactional roles within Group Shared Services, Finance, Change Management and Structured Finance.

Jimmy Barber (Chief Operating Officer) Appointed 4 January 2016.

Jimmy joined FSCS in early January 2016 in a critical role bringing together the delivery of our service to customers and the IT and data architecture which supports that service. He worked as the Operations Development Director and (before this) as the Commercial Operations Director at the RSA Insurance Group, where he had been since 2007.

In these roles, Jimmy was responsible for business transformation and improvement and for the delivery of shared services across the UK. Before the RSA, Jimmy held major operational roles at Capital One and at Ladbrokes.


Fiona Kidy (Chief Financial Officer) Appointed 1 July 2020.  

Fiona joined FSCS in 2016 as Head of Financial Management and Funding. Following a period as Acting Chief Financial Officer, Fiona was appointed as Chief Financial Officer and Executive Director on 1 July 2020.

Fiona is a Chartered Accountant who brings diverse and extensive experience spanning over 20 years within the financial services sector, including senior positions at JPMorgan and HSBC.  Much of her career has been spent building and leading high-performing finance teams.  At JPMorgan, from 2007 onwards she was a director and held senior positions, including Global Controller roles in corporate finance, business management and strategic client initiatives in both London and New York.  Prior to joining FSCS, Fiona was at HSBC as a Senior Manager for Global Finance and Technology functions.


Non-executive Directors

Marshall Bailey OBE (Chairman) Appointed 1 April 2018.

Marshall has substantial experience in leading complex international committees and boards. His background spans a range of sectors, including banking and capital markets, government regulation and public policy, and he has taken a particular interest in working with codes of conduct.

Marshall is Chairman of LCH Group Holdings Limited and an independent director of London Stock Exchange Group plc. He is the non-executive Chairman of CIBC World Markets in London and a member of the Audit Committee for the London branch.

Additionally, he represents the Public Investment Fund in Saudi Arabia on the Board of the National Commercial Bank in Jeddah. He volunteers on the Board of the CFA Society of the UK, as well as the East End Community Foundation in Tower Hamlets. 

Charles McKenna (Deputy Chairman and Senior Independent Director) Appointed 1 February 2013.

Charles has a background in law and spent more than 30 years with law firm Allen & Overy, including 22 years as a Partner specialising in corporate, financial services and regulatory law. He has an extensive understanding of international business activity and challenges, including strategy development, corporate governance, risk management, corporate finance, restructuring and insolvency, joint ventures and other commercial arrangements.

Charles also has a wealth of experience and expertise in the financial services sector where he advised banks, investment managers and brokers, financial institutions and regulatory bodies. In the 1980s, he was involved in the formation of the Securities Association, the first UK self-regulating organisation, which included advising on its constitution and rulebook. He served for three years on the Board of Hart Citizens Advice Bureau.

Patrick Neville Appointed 1 July 2017.

Patrick is a Chartered Accountant and has had an extensive career in financial services, operating in leadership roles across banking, asset management and insurance. Formerly Chief Financial Officer at Aviva Investors, Patrick was also Finance Operations Director for Aviva’s UK Life and General Insurance businesses and spent 16 years with Royal Bank of Scotland, latterly as Finance Director of the Cards and Direct Finance business.

He brings to the Board a strong track record in the delivery of large-scale change and a deep understanding of the implementation and operation of risk and control frameworks in financial services. Patrick is also non-executive Chair of PATAC Ltd, an investment trust administration company, and a director of Decisioning Blueprints Ltd.

Helen Parker Appointed 1 July 2017.

Helen brings an in-depth understanding of consumer research, policy and communications across a range of essential markets. She was Deputy Chief Executive of Which?, Europe’s largest independent consumer organisation and, before that, served as its Director of Policy, Editorial Director, and Editor of Which?.

Her non-executive experience now includes being a committee member of Healthwatch England, the independent consumer champion for users of health and social care. She is also a member of the Independent Consumer Challenge Group established by the energy regulator Ofgem as part of its price control process for UK energy networks.

She previously served as a non-executive director of the Fundraising Standards Board, then the regulator of UK charity fundraising, and as a Council member of Consumers International, the world federation of consumer rights groups with 200 member organisations in 100 countries.

Richard Parkin
Appointed 1 July 2019.

Richard is an independent management consultant specialising in pensions and retirement. He works with pension providers, asset managers and other organisations, helping them with strategy, policy and proposition development and management.

Richard’s main area of interest is in developing better retirement solutions to help consumers get the most from their retirement savings. He has 30 years’ experience in the pensions sector, most recently at Fidelity International where he held a variety of senior roles including Head of Retirement and Head of Pensions Policy. He also has extensive knowledge of investment-linked insurance, having launched and led Fidelity’s insurance business in Ireland and been an executive director of its UK insurance company.

Prior to Fidelity, Richard held senior product development roles at UBS Global Asset Management and was a pension consultant with what is now Willis Towers Watson. He is a well-known industry figure having chaired the Association of British Insurers’ Retirement Working Group and, more recently, led a working group on retirement for the Investment Association.

Nicky Morgan Appointed 1 September 2020.

The Rt Hon Baroness Morgan of Cotes began her political career as a Conservative MP for Loughborough back in 2010. During her time in Westminster, she served as Secretary of State for Digital, Culture, Media and Sport from 24 July 2019 to 13 February 2020, Chair of the House of Commons Treasury Select Committee between 2017 to 2019 and Education Secretary and Minister for Women and Equalities from July 2014 to July 2016. She served as Assistant Whip in the coalition government until her appointment as Economic Secretary to the Treasury in October 2013. A qualified solicitor, Nicky practiced corporate law before entering politics. 

Wendy Williams Appointed 1 September 2020.

Wendy Williams is HM Inspector of Constabulary, and HM Inspector of Fire & Rescue Services. She has responsibility for 13 police forces across Wales and the West of England and 11 fire and rescue services in the West of England. She was previously a Chief Crown Prosecutor with the Crown Prosecution Service and a solicitor and partner in private practice. More recently, in 2020 she published a report into the Windrush scandal following her review of the Home Office.