I have a query about a financial product or financial services firm

Online enquiry form

Please tell us about you and your query in the below form. We aim to respond within five working days.

All fields marked with a * are mandatory.


Max 1,000 characters including space and punctuation. Please provide as much information as you can.

For more information on how we process and protect your personal data, please see our privacy policy.

Our Freephone number is: 0800 678 1100 or 020 7741 4100. Please have any relevant correspondence to hand.

Lines are open Monday to Friday 08.30 to 17.30 excluding public holidays.

Calls may be monitored or recorded for training purposes.


You can write to FSCS at this address:

Financial Services Compensation Scheme
PO Box 300
Mitcheldean
GL17 1DY

We aim to respond within 10 working days so you may prefer to use the online enquiry form.


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