CPPT Services Ltd

Under investigation 01 August 2017

FRN: 219808

You might be eligible for compensation

CPPT Services Ltd (CPPT) entered into a Company Voluntary Arrangement (CVA) in August 2017. FSCS is accepting claims against this firm.

CPPT Services Ltd operated the CTTP SIPP. In January 2018 FSCS declared three SIPP operators, Brooklands Trustees Ltd, Stadia Trustees Ltd and Montpelier Pension Administration Services Ltd in default. Since then FSCS has received a number of claims against these and other SIPP operators, including CPPT.

SIPP operator due diligence has been an industry ‘hot topic’ in recent years and FSCS is aware that there are a number of pending civil claims in the High Court against various SIPP operators in respect of alleged due diligence failings.

Claims submitted to FSCS against CPPT relate to the SIPP operators’ due diligence obligations when accepting customers’ investments. Claims submitted to FSCS so far indicate that a number of CPPT customers were advised by unauthorised firms to transfer existing pensions into the CTTP SIPP. Following the pension transfer, customers had their pension funds placed in high risk, non-standard investments, many of which have now become illiquid.

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  • 12 Aug, 2019

    Claims made against CPPT that relate to the firm’s due diligence have now all been moved to our claims processing teams for assessment.

  • 31 Jul, 2019

    FSCS has now finished its investigations into the practices of CPPT. Our investigations focussed on the level of due diligence CPPT carried out prior to allowing customers to make specific investments under their pensions. FSCS has determined that protected claims exist against CPPT.

    FSCS is finalising its approach to processing claims against CPPT and those already submitted against the firm will shortly be passed to our claims processing teams for assessment.   

  • 03 Jun, 2019

    Although FSCS is accepting claims against CPPT Services Ltd, claims have not yet been passed to our claims processing teams for assessment. Firstly, we need to establish whether there are protected claims against CPPT. For this to happen we need to know that CPPT owes a civil liability to customers that would enable them to sue the firm in court.

    FSCS is investigating the practices of CPPT, specifically seeking to establish what levels of due diligence were carried out by the firm, prior to permitting customers to make specific investments under their pensions.

    FSCS has been working closely with FCA and the CVA Supervisor to obtain documents that demonstrate the level of due diligence carried out by CPPT. We're also working with legal counsel so that we can determine whether protected claims exist. Once these investigations are complete we'll begin assessing claims.

    We hope to have finished our initial investigations before the end of July 2019. Once these investigations are complete we'll begin assessing claims. At this time a further update will be made to our website.

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