East West Insurance Company Ltd
Failed 12 October 2020
East West Insurance Company Ltd (“EWIC”), a UK-based insurance company, entered administration on 12 October 2020. As a result, it is no longer paying claims.
FSCS declared the firm in default on 12 October 2020 and we’re stepping in to protect as many EWIC policies sold to UK individuals and small businesses as possible. We’re working closely with EWIC’s joint administrators, Ernst & Young, as well as the Financial Conduct Authority and the Prudential Regulation Authority.
We will continue to update this page as we have more information, and you can sign up for updates by email for the latest news by visiting the Latest Updates tab on this page.
We’ll be in contact with affected customers directly in due course, by post or email.
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UK-based EWIC entered administration on 12 October 2020.
The firm had a portfolio of 10-15 year structural defects insurance policies. These transferred from Zurich Insurance plc in 2018. The structural defects policies were issued to home buyers by Zurich.
Richard Barker & Simon Edel of EY were appointed as joint administrators of EWIC. FSCS will work closely with them to ensure all eligible policyholders affected by the failure are protected. Armour Group will continue to manage EWIC’s claims handling functions.
Contact information for EWIC policyholders: email email@example.com, tel: 0333 4000 393.
Armour will coordinate and handle claims on behalf of EWIC (in administration). Direct all claims enquiries to firstname.lastname@example.org or tel: 0333 4000 393.
Armour will coordinate and handle claims on behalf of EWIC (in administration). Armour and the EWIC’s joint administrators will engage with contractors carrying out repair work. We hope to ensure any disruption to that work is kept to an absolute minimum.
FSCS and the joint administrators’ office are still working to understand how premium refund claims might be calculated. We will update this page with the latest news.