Scams and fraudsters
Fraud attempts can often involve a criminal trying to impersonate someone who works for a trusted organisation, such as FSCS, to get your personal financial details.
It's completely free to make a claim through FSCS – we will never ask you for money.
There are many signs of fraud, some more obvious than others. Most commonly they will involve:
- A cold call.
- A mention of 'guaranteed returns'.
- A request for an upfront payment.
- An email address that is filled with random numbers or is misspelt.
- A company that is not regulated by the FCA (check the FCA's register here).
5 March 2021 -
Beware of contact from "Maria Pettersson" or other German-speaking scammers claiming to be from FSCS and offering you compensation! Email us to be safe: email@example.com
Hüten Sie sich vor Kontakten von "Maria Pettersson" oder anderen deutschsprachigen Betrügern, die behaupten, von FSCS zu stammen und Ihnen eine Entschädigung anbieten! Mailen Sie uns, um sicher zu gehen: firstname.lastname@example.org
15 January 2021 - GPG investors targetted by scammers
What can you do to protect yourself from scams?
If you are concerned that an investment or pension is a scam, you can check the details of the investment and whether the provider is genuine on the FCA's website.
How scammers have used FSCS in the past
Here are some examples of how scammers have mentioned FSCS in order to make themselves seem legitimate:
- A fake website which claimed to represent FSCS and asked people to register a claim.
- An email scam which promised a high-value payment from FSCS. The scammers used the reference SRF064 and promised a $5.7m payment and tried to entice people to provide personal information.
- An email asking for a fee for FSCS services.
If you’re suspicious about any email, text message or phone call from someone claiming to be from FSCS, please don't give out any personal financial information.
Emails with a different ending such as @zoho.com are not from FSCS.
Official FSCS emails end with @fscs.org.uk. However, it is possible for scammers to make it look like they have an official FSCS email address, so you should still be careful even if the email address ends in @fscs.org.uk.
If in doubt, contact us by email or phone.
What to do if you think you've been a victim of fraud
- If you have given out your information and suspect fraud, contact Action Fraud on 0300 123 2040.
- To let us know about a suspected fraud involving FSCS, please contact us.
Learn more about other financial scams that could affect you.