Board of Directors

Non-executive Directors

Lawrence Churchill CBE (Chairman) Appointed 1 April 2012.

Currently the Senior Independent Director at Bupa, Chairman of the Independent Governance Committee at Prudential, Chairman of Applegate Marketplace, a Trustee of Age UK and the International Longevity Centre (UK), and Chairman of the Pensions Policy Institute. His executive career included being Chief Executive of UK, Irish and International Life at Zurich Financial, Executive Chairman of Unum and CEO of Natwest Life and Investments. Non-executive roles included Chairman of NEST Corporation, Chairman of the Pension Protection Fund, Member of the Actuarial Standards Board, and Director of the Financial Ombudsman Service and the Personal Investment Authority. Lawrence brings over 30 years of Board experience in insurance and investments, and a deep interest in governance and risk management, driven by a passion for ensuring the right outcomes for consumers.

Marian Glen Appointed 1 February 2013.

With over 25 years’ experience of corporate finance, Marian was a solicitor at Linklaters in the City specialising in M&A, joint ventures and financial services before joining Shepherd and Wedderburn where she was a corporate partner for many years. Latterly as Head of Financial Services at S and W she worked on a range of deals in the financial services sector before being appointed UK General Counsel at the global insurer AEGON, joining its UK Executive and Global Leadership teams. Marian now has a portfolio of non-executive roles. She is a non-executive director of Shires Income plc and Martin Currie Global Portfolio Trust plc where she also sits on their respective Audit Committees. In addition, Marian is an external member of the Audit and Risk Committee of the Water Industry Commission for Scotland, the economic regulator of the water industry in Scotland. She is a former non-executive director of Friends Life Group, the FTSE 100 insurance group. 

Charles McKenna (Deputy Chairman and Senior Independent Director) Appointed 1 February 2013.

Charles has a background in law and spent over 30 years with law firm Allen & Overy, including 22 years as a partner specialising in corporate, financial services and regulatory. He has an extensive understanding of international business activity and challenges, including strategy development, corporate governance, risk management, corporate finance, restructuring and insolvency, joint ventures and other commercial arrangements. Charles also has a wealth of experience and expertise in the financial services sector where he advised banks, investment managers and brokers, financial institutions and regulatory bodies. In the 1980s, he was involved in the formation of the Securities Association, the first UK self-regulating organisation, which included advising on its constitution and rulebook. He served for three years on the Board of Hart Citizens Advice Bureau.

Mark Adams Appointed 1 June 2015.

Mark is a chartered accountant and retired as a partner at Deloitte LLP and insolvency practitioner in 2013. For 25 years, he has been at the centre of resolving many of the major financial services sector failures, including insurance sector failures in the UK, Japan, Bermuda and the Channel Islands, and more recently the banking sector failures in Iceland. Mark also has extensive experience resolution planning with the UK authorities in the banking and building society sector. In addition, Mark has expertise in advising bank and bondholder lenders to financial institutions experiencing stress or undergoing restructuring processes. Mark has been a provisional liquidator, scheme administrator or administrative receiver to various financial institutions.

Patrick Neville Appointed 1 July 2017.

Patrick is a chartered accountant and has had an extensive career in financial services, operating in leadership roles across banking, asset management and insurance. Formerly Chief Financial Officer at Aviva Investors, Patrick was also Finance Operations Director for Aviva’s UK Life and General Insurance businesses and spent 16 years with Royal Bank of Scotland, latterly as Finance Director of the Cards and Direct Finance business, after leading a number of change programmes to transform and run Finance Shared Services operations for the retail, corporate banking and wealth management divisions. He brings to the Board a strong track record in the successful delivery of large-scale change and a deep understanding of the implementation and operation of governance, risk and control frameworks in financial services. Patrick is also a non-executive director of Decisioning Blueprints Ltd, and Finance Director of Dontia Group Limited.

Steven Cooper Appointed 1 July 2017.

Steven is the CEO of Barclaycard Business Solutions, managing the payments division for Barclaycard including Merchant Acquiring, Commercial Payments and Sales Finance. Within his 30 years in the banking industry, Steven was most recently CEO of Personal Banking at Barclays for both UK and Europe, where he gained a wealth of experience in the rapidly changing landscape of consumer banking with digital technology and data. He has also led UK Business Banking and businesses for Barclays in Africa, India and Offshore locations. Steven sits on a number of advisory boards, including Teach First and Business in the Community’s Age at Work Campaign and is an Alumni of Harvard Business School.

Helen Parker Appointed 1 July 2017.

Helen is Deputy Chief Executive of Which?, Europe’s largest independent consumer organisation. She has held a number of roles with the consumer body, having previously been its Director of Policy, Editorial Director and Editor of Which?. Her non-executive experience includes having been a Director of the Fundraising Standards Board, which was then the regulator of UK charity fundraising. She has also served as a Council member of Consumers International, the world federation of consumer rights groups with 200 members around the globe.

Executive Directors

Mark Neale (Chief Executive) Appointed 4 May 2010.

Formerly Director General at HMT responsible for Budget, Tax and Welfare until May 2010, Mark spent four years leading on the development of tax policy and delivery of the annual Budget and Pre-Budget Report, managing fiscal risk and welfare policy, including reducing child poverty. Previously he was Director General for Security at the Home Office with responsibility for Counter-terrorism and Organised Crime. This included the creation of the Serious Organised Crime Agency, and development of the Government’s counter-terrorism strategy. Mark has also been responsible for welfare reform as Director for Children and Housing at the Department for Work and Pensions, and was Finance Director of the Employment Service. Mark has also been an independent member of the Council of the University of Roehampton since 2010.

Alex Kuczynski (Director of Corporate Affairs) Appointed 1 February 2010.

Alex Kuczynski was previously General Counsel and, before that, Head of Legal at FSCS. His role as Director of Corporate Affairs brings together our work in areas that include legal support and the recoveries function, company secretariat, risk, communications and policy and external relations. Alex joined from the Investors Compensation Scheme, where he was Head of Legal, and acted as Interim Chief Executive from March to May 2010. He is active in a number of international associations, for example as the co-ordinator of the EU Committee of the European Forum of Deposit Insurers, a member of the Executive Committee of the International Forum of Insurance Guarantee Schemes, and chairperson of the Technical Assistance Committee of the International Association of Deposit Insurers.

Kathryn Sherratt (Chief Financial Officer) Appointed 15 December 2015.

Previously the Executive Financial Controller of the Retail Business of Barclays Bank PLC, Kathryn joined FSCS in 2012 to lead the Finance department. Appointed to the Board in 2015, her responsibilities include commercial and financial strategies, value for money and resolution. Kathryn’s career started with Deloitte across the UK and Australia before joining Barclays. At Barclays her responsibilities included off-shoring, acquisitions/integrations and reorganisations across a number of countries. 

Jimmy Barber (Chief Operating Officer) Appointed 4 January 2016.

Jimmy joined FSCS in early January 2016 in a critical role bringing together the delivery of our service to consumers and the IT and data architecture which supports that service. He worked as the Operations Development Director and (before this) as the Commercial Operations Director at the RSA Insurance Group, where he has been since 2007. In these roles Jimmy was responsible for business transformation and improvement and for the delivery of shared services across the UK. Before the RSA, Jimmy held major operational roles at Capital One and at Ladbrokes. 


Publications

This section contains all our published collateral, from consumer guides, to policy statements and factsheets.

The FCA

The Financial Conduct Authority website includes a searchable database of all firms authorised and regulated by the FCA and the Prudential Regulation Authority (PRA).

The FOS

The Financial Ombudsman Service is the official independent expert in settling complaints between consumers and financial businesses

Jargon Buster

  • Insolvency

    having insufficient assets to meet due debts or liabilities.
  • Investment

    a financial product in which money can be invested to earn interest or profit (although the value of investments can go down as well as up).