FSCS protected badge agreement for branch and digital usage

The Financial Services Compensation Scheme (FSCS) works closely with the industry to promote awareness of the protection it provides. This is part of building and maintaining consumer awareness.

FSCS, the Building Societies Association and UK Finance have forged a comprehensive agreement about how their members will use the FSCS badge across a range of channels, including digital channels, advertising and disclosure.

This agreement builds on the disclosure requirements set by the Prudential Regulation Authority that require all authorised banks, building societies and credit unions to inform new and existing customers that FSCS protects their deposits.

Deposit takers must prominently feature FSCS disclosure materials (stickers, posters and leaflets) in-branch. The new agreement means they can now feature the FSCS protect badge on websites, mobile apps, FSCS customer information sheets and in advertising campaigns. We provide links to all the materials firms must use below.

The PRA has also confirmed firms can now include the badge in their annual disclosure statements.

For full instructions on how to use the FSCS protected badge and disclosure materials please download the FSCS protected badge guidance for deposit takers. This provides detailed information on all aspects of using the badge and disclosure materials, including the placement of posters and stickers in branch.

FSCS protected badge

The FSCS protected badge was developed for industry to use to inform customers that their deposit products are protected by FSCS.

FSCS produces the designs that firms must use when complying with the regulatory requirements. We provide the full suite of the required in branch materials for firms below. These include instructions and all the printer-ready artwork for each.

We recommend firms work with professional designers and printers to produce these materials correctly.  The designer will insert the name of your firm, along with the names of any brands you share a licence with (if applicable), into the stickers and posters. We provide clear instructions for your designer and printer with each file you download.

To download the files your designer and printer require, please make your selection using the links below.

By downloading and using these materials you are agreeing to FSCS terms and conditions. 


Materials for use in branch - for single and mulitple brands/trading names
 

External: A4 poster for branch window or door

external poster

Single brand poster artwork (zipped folder)

Multiple brands poster artwork (zipped folder)


Internal: A3 poster for display inside the branch 

internal poster

A3 internal poster artwork for a single brand (zipped folder)

A3 internal poster artwork for multiple brands (zipped folder)


Sticker for cashier window or desk display - single or multiple brands

Size: 120mm x 90mm 

window sticker  

Sticker artwork for single or mulitple brands (zipped folder) 


Leaflet - for printed use 

leaflet

DL leaflet for printing (zipped folder)

A5 leaflet for printing (zipped folder)


Digital

Leaflet - for online use 

This is a special version of the leaflet for online use. Please download and host this file on your own website. Do not link to this page.

Online leaflet 


Banners for web & mobile

680 x 83 pixels banner

web banner

499 x 121 pixels banner

web banner

220 x 204 pixels banner

web banner

Artwork for digital banner - 680 x 83 pixels (zipped folder)

Artwork for digital banner - 499 x 121 pixels (zipped folder)

Artwork for digital banner - 220 x 204 pixels (zipped folder)


FSCS protected badge 

FSCS protected badge 

Badge artwork with bleed - upper (zipped folder)

Badge artwork with bleed - lower (zipped folder) 

 

Compliance queries

We are happy to provide advice on the designs and use of the above materials. However, FSCS is not authorised to provide compliance sign off. You will need to coordinate directly with the PRA or FCA for any compliance-related queries.

Please contact the PRA for all queries related to deposits (banks, building societies and credit union) and insurance providers:

Please contact the FCA for all queries related to investments, insurance mediation and home finance.

For example, the types of queries that we are not authorised to answer are:

  • approval of final designs of the posters and stickers after they have been updated.
  • approval of final website designs.
  • approval of where information should be placed on websites.

However if you still have any print, design or other material queries, you can contact us at communications@fscs.org.uk.

We aim to respond within two working days of receiving your email.


 

Questions and Answers

Some of our most frequently asked questions are answered via the links below.

FSCS is not authorised to provide compliance sign off. You will need to coordinate directly with the PRA for any compliance-related queries. Please contact them at: FSCSLiaison-Depos@bankofengland.co.uk

 

 

 


The FCA

The Financial Conduct Authority website includes a searchable database of all firms authorised and regulated by the FCA and the Prudential Regulation Authority (PRA).

The FOS

The Financial Ombudsman Service is the official independent expert in settling complaints between consumers and financial businesses

Jargon Buster

  • Credit union

    a financial co-operative which is owned and controlled by its members.
  • Deposits

    money placed in a bank or similar institution to earn interest or for safe-keeping.
  • FCA

    The Financial Conduct Authority is the UK's regulator for the financial services industry. 

  • FSA

    Financial Services Authority, was previously the UK's regulator for the finance industry. It was replaced by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) on 1 April 2013.