Industry enquiries

The Stakeholder Relations and Public Affairs Team is responsible for developing and managing constructive relationships between FSCS and its diverse stakeholders including financial services firms, trade associations and MPs.

If you are a representative of one of our diverse stakeholder groups and have an enquiry, please email the team. Alternatively you can telephone 0207 375 8641 or 0207 375 8639. Typical enquiries range from FSCS speaker requests to advice on the implementation of our protected badge.

For general (non-stakeholder related) enquiries, please contact FSCS's Customer Service Team or visit our Questions and Answers page. 


The Financial Conduct Authority website includes a searchable database of all firms authorised and regulated by the FCA and the Prudential Regulation Authority (PRA).


The Financial Ombudsman Service is the official independent expert in settling complaints between consumers and financial businesses