You don't need to do anything
Barrow & District Credit Union Ltd has failed.
On 16 September 2021, Barrow & District Credit Union Ltd was placed into administration and ceased trading. The Financial Services Compensation Scheme declared Barrow & District Credit Union Ltd in default on 16 September 2021.
As a Barrow & District Credit Union customer, you don't need to worry, as your money is safe.
FSCS will automatically pay back your money, according to the account details we receive from the credit union. We'll contact you by post.
There are more details below, and answers to commonly asked questions on the Q&A tab.
Download the determination papers (pdf 0.1MB).
As a Barrow & District Credit Union customer, you don't need to worry as your money is safe. FSCS will automatically pay back your money, according to the account information it receives from Barrow & District Credit Union. We'll contact you by post.
In most cases, FSCS aims to make payment within seven days from the date of default, on 16 September 2021. For more complex cases, which may require further investigation, we'll aim to settle claims within 10 working days of being notified of the issue.
FSCS will send the credit union members a cheque by post in an unmarked envelope.
FSCS will receive information from Barrow & District Credit Union that will detail your individual credit balance. The payment you receive will be the balance on your account on the date FSCS declared Barrow & District Credit Union in default, on 16 September 2021.
If you disagree with the amount paid by FSCS, please contact the administrator's team on 01229 870110 or 0113 244 5141. Alternatively, email bdcu@pkfgm.co.uk and they'll look into your query. Do not return your payment to FSCS unless you're specifically asked to do so.
You'll need to open a bank account with another deposit taker (e.g. a bank, building society or the Post Office). You should bank the cheque as soon as possible.
If your salary or benefits are paid into your account at Barrow & District Credit Union you'll need to open a new account elsewhere – and tell your employer or the Department for Work and Pensions.
PKF GM
You can contact the Joint Administrators’ team on the numbers below.
FSCS
Contact us by phone on the number below, or via the contact form on the Contact us page.
If the estate has already banked the cheque payment, you do not need to take any further action. If the estate has not received the payment, you will need to send FSCS the original Death Certificate, Grant of Probate and a copy of the will or letter of administration. These should be original documents. These documents are required before FSCS can make a payment.
However, should you wish to contact FSCS regarding any issues that you have, please call freephone 0800 678 1100 or 020 7741 4100. Lines are open Monday to Friday 08.30 to 17.30.
Alternatively, you can send these documents to the Joint Administrators by email to bdcu@pkfgm.co.uk or by post to Barrow & District Credit Union Limited c/o PKF GM, 3rd Floor, One Park Row, Leeds, LS1 5HN. The Joint Administrators will then contact FSCS to enable the compensation payment to be made.
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