Birmingham Inner Circle Community Credit Union Ltd

Failed 26 September 2022

FRN: 213254

You don't need to do anything

Birmingham Inner Circle Community Credit Union Ltd has failed.

On 26 September 2022, Birmingham Inner Circle Community Credit Union Ltd was placed into administration and ceased trading. The Financial Services Compensation Scheme declared it as failed (in default) on 26 September 2022.

Dina Devalia & James Varney of Quantuma Advisory Ltd (Quantuma) are the appointed Joint Administrators

As a Birmingham Inner Circle Community Credit Union Ltd customer, you don't need to worry, as your money is safe. 

FSCS will automatically pay back your money, according to the account details we receive from the credit union. We'll contact you by post.

There are more details below, and answers to commonly asked questions on the Q&A tab.

Download the determination papers (pdf 0.1MB)

In most cases, FSCS aims to make payment within seven days from the date we declared it failed, on 26 September 2022. For more complex cases, which may require further investigation, we'll aim to settle claims within 10 working days of being notified of the issue.

If you have a balance below £500, you will get a letter to get cash over the counter at the Post Office. To receive payment, take this letter to any Post Office counter, with personal identification, as outlined in the letter.

If you have a balance over £500, you will receive a cheque. In both events, we will contact you by post in an unmarked envelope.

FSCS will receive information from Birmingham Inner Circle Community Credit Union Ltd that will detail your individual credit balance. Your payment will be the balance on your account on 23 September 2022.

If you disagree with the amount paid by FSCS, please call the Administrator’s team on 0121 454 0534, 0121 369 0930, or 074 6927 8739, or e-mail them at and they will look into your query. Do not return your payment to FSCS unless you are specifically asked to do so.

You'll need to open a bank account with another deposit taker (e.g. a bank, building society or the Post Office). You should bank the cheque as soon as possible.

If you need help in opening a Basic Bank Account, your local Citizens Advice Bureau should be able to help (details below) or visit your local high street bank. Further information on Basic Bank Accounts can also be found on the Moneyhelper website.


Details for the Citizens Advice Bureau near Ladywood, Birmingham

Citizens Advice Birmingham no longer offers a drop-in advice service at its city centre office in Corporation Street.

But if you need advice, you can still contact them by telephone and webchat using the details below. You can also contact Citizens Advice Birmingham by email or by visiting the Contact us section of its website.

Telephone and webchat services:      
Contact Citizens Advice Birmingham by telephone on 03444 77 10 10 Monday to Friday between 9:30am and 4:30pm.

For debt enquiries only, the telephone number is 0121 214 8367, Monday to Friday between 9am and 3pm. Or you can email

Visit for the webchat service.

Citizens Advice Birmingham can also be contacted by email:

Joint Administrators

Dina Devalia & James Varney of Quantuma Advisory Ltd (Quantuma)