Strathkelvin Credit Union Ltd

Failed 22 February 2022

FRN: 213891

You don't need to do anything

Strathkelvin Credit Union Ltd has failed.

On 22 February 2022, Strathkelvin Credit Union Ltd was placed into administration and ceased trading. The Financial Services Compensation Scheme declared Strathkelvin Credit Union Ltd as failed (in default) on 22 February  2022.

As a Strathkelvin Credit Union Ltd customer, you don't need to worry, as your money is safe. 

FSCS will automatically pay back your money, according to the account details we receive from the credit union. We'll contact you by post.

There are more details below, and answers to commonly asked questions on the Q&A tab.

Download the determination papers (pdf 0.1MB).

In most cases, FSCS aims to make payment within seven days from the date we declared it failed, on 22 February 2022. For more complex cases, which may require further investigation, we'll aim to settle claims within 10 working days of being notified of the issue.

All payments will be made by cheque, sent by post in an unmarked envelope. 

FSCS will receive information from Strathkelvin Credit Union Ltd that will detail your individual credit balance. The payment you receive will be the balance on your account on the date FSCS declared Strathkelvin Credit Union Ltd as failed, on 22 February 2022.

If you disagree with the amount paid by FSCS, please call the Administrators’ team first on 0141 432 0360 or 0141 446 6446, or alternatively call 0141 348 7808 or e-mail and they will look into your query. Do not return your payment to FSCS unless you are specifically asked to do so.

You'll need to open a bank account with another deposit taker (e.g. a bank, building society or the Post Office). You should bank the cheque as soon as possible.

If you need help in opening a Basic Bank Account, your local Citizens Advice Bureau should be able to help or visit your local high street bank. 

Details for the Citizens Advice Bureau in East Dunbartonshire:
11 Alexandra Street, Kirkintilloch, G66 1HB
Telephone: Local helpline – 0141 775 3220, website.

Opening Hours:
Monday-Thursday: 10am to 3pm and 5pm to 7pm
Friday: 10am to 5pm
Saturday: 10am to 12 noon

Citizens Advice East Dunbartonshire service remains by telephone, email and web-chat, with some limited appointments. They are also still unable to operate all of their outreach points due to restrictions within the buildings, please contact them for further details.

Further information on Basic Bank Accounts can be found on the MoneyHelper website.