Annual Report

Read our Annual Report and Accounts and Class Statements for this year - previous years' publications can be downloaded by visiting the archive.

By Jess Spiers
09 July 2020 FSCS news
FSCS Annual Report 2019/20

Annual Report 2019/20

FSCS puts more than 258,000 people back on track in 2019/20

During 2019/20 FSCS paid compensation to 258,119 people, helping them get their lives back on track. The quality of our claims is at 97 per cent, demonstrating our commitment to helping our customers and levy payers.

We made recoveries of £50 million in 2019/20, lowering the cost of our levies for industry, and reduced our like-for-like claims-handling costs by 8 per cent.

Read our Annual Report and Accounts 2019/20 (PDF 2.74MB) and Class Statements 2019/20 (PDF 1.17MB) to find out more about what we’ve done during the year.

Previous Annual Reports

We have an archive of previous Annual Reports, downloadable in Adobe PDF format.