#18 Mini-pod: What happens after I submit my claim?

In this short episode, Nigel and Paul talk you through what happens once you’ve submitted your claim application. Listen to learn more about the steps our experienced claims handlers take as part of their investigations into your claim and the stages your claim will go through.

Useful links

Learn more about the claims process.

Claim statuses explained.

Claiming direct with FSCS.

Transcript of episode 18

Read the transcript of episode 18 here (PDF 47KB).

The content of any discussions shouldn't be taken as an indication of future FSCS policy positions. The views expressed by guest speakers are their own and don't reflect the views of FSCS.