Enterprise Insurance Company

This page is for customers of Enterprise Insurance Company PLC who were placed into liquidation in July 2016.

We will continue to update this page with the latest developments. You can also get notification of the latest updates by following FSCS on Twitter and Facebook.

Which Enterprise motor insurance customers qualify for FSCS protection?

Most Enterprise motor insurance customers are eligible for FSCS protection. We can’t protect Enterprise insurance claims where an accident occurred after the insurance policies were cancelled on 26 October 2016.

How do I get my compensation?

If it’s just for a return on the premium you paid, you don’t need to do anything. Once the liquidator disclaimed the motor policies they were effectively terminated. At that point we could begin processing return of premiums for motor insurance. We will continue to make return of premium payments as we receive policy data from brokers and the liquidator. Read our news story to see how we will pay your compensation.

If you have a claim against an Enterprise policy, please contact one of the following organisations as appropriate:

Motor claims

Gallagher Bassett

Suite 51, Enterprise House

Springkerse Business Park

Stirling

FK7 7UF

Email: UK.Enterprise.Claims@gbtpa.com

Phone: 01786 455870

Solicitors professional indemnity

Quest Consulting

52-54 Gracechurch Street

London

EC3V 0EH

Phone: 020 7015 8650

Background on Enterprise Insurance Company PLC

The liquidator, Freddie White of Grant Thornton, cancelled Enterprise Insurance policies on 26 October 2016. Since then, FSCS has been paying return of premium claims either directly to policyholders or through their broker or finance company. We paid over £2m in return of premium motor claims to thousands of consumers in the first two weeks of the company failing.

The failure affects about 46,000 UK customers with Enterprise motor insurance policies. We continue to work closely with the liquidator to see how to best compensate UK policyholders.

Where should I go to get advice?

You should speak to your insurance broker in the first instance. You can also check this page for recent updates or call 0800 678 1100 to speak to our customer service team.