Is my insurance policy protected?

You make sure you’ve got insurance for the things that are really important to you, like your home, car or pet. But if something went wrong and your insurer went bust, would you be confident your insurance policy was protected?

Before you take out any kind of insurance policy, it’s essential to know if FSCS would protect your money if your insurer failed. We can only protect you if the Prudential Regulation Authority has authorised your insurance provider.

How can I check if my insurance provider is FSCS protected?

Search the Financial Conduct Authority (FCA) register using your insurance provider’s firm reference number (FRN) for the most accurate results. Find the FRN in your paperwork or emails, or ask your provider if you can’t find it. If the FCA search results show the firm’s status as ‘authorised’, FSCS may be able to compensate you if this firm fails.

Search the FCA register

Insurance claims entitled to 100% payment

This means that if the insolvency practitioner (the person/company managing the insolvency) accepts them, we will repay these claims in full:

Third-party motor
Employers’ liability
Whole of life assurance
Term life insurance and/or critical illness insurance*
Insured personal pensions*
Annuities*
Income protection insurance – also known as permanent health insurance or long-term disability insurance*
Professional indemnity insurance*
Claims arising from the death or incapacity of a policyholder due to injury, sickness or infirmity (e.g. a death or disablement benefit of a personal accident policy or similar benefit on a motor policy.) *
Building guarantee policies for firms that failed on or after 8 October 2020. Prior to this, 90% of the value of eligible claims will be repaid.

* If the firm failed on or after 3 July 2015. If before, claims are 90% protected.

Insurance claims entitled to 90% payment

If the insurer’s insolvency practitioner (the person/company managing the insolvency) accepts them, we will repay 90% of these claims.

Motor first party
Pet
Travel
Home
Dental
Health
Warranty
Public liability
Property

Insurance claims not eligible for FSCS protection

These insurance claims are not eligible for FSCS protection: 

Goods in transit
Marine
Aviation
Credit insurance
Contracts of reinsurance for insurance firms or brokers / financial adviser

If your insurance broker or financial advisor has failed

The kind of insurance you have will affect how much compensation you could claim. See some examples of situations where you may be able to claim compensation if an insurance broker/financial adviser helped you buy your policy.

100% protected:

Compulsory general insurance

90% protected:

All other general insurance

Historical limits

If it failed between 3 July 2015 and 7 October 2020

If you bought your insurance policy from an insurance firm that’s failed, the kind of insurance you have and when the firm failed will affect how much compensation you could claim.