Q&As about Berliner Versicherung

Berliner was based in Germany so does FSCS cover policyholders with the firm?

Which Berliner policies may qualify for FSCS protection?

Why does FSCS pay compensation at 90% of the value of the claim?

Who qualifies for FSCS protection?

Does FSCS cover all Berliner policies?

What happens if I have a claim?

I had a claim being processed by Berliner. Will I have to start again?

Do I need to complete an FSCS application form?

I run a business and have a policy with Berliner. Is my business covered?

How long will it take to process my claim?

Who should I contact if I have a question about my policy?

I submitted a claim to Berliner and urgently need to settle it. Can you tell me what the status of my claim is?

Do I have to pay to claim compensation from FSCS?

Do I need to use a third party to claim for compensation?

Jargon Buster

  • EEA

    European Economic Area.
  • Eligible

    qualifying for compensation under Scheme rules.
  • FSA

    Financial Services Authority, was previously the UK's regulator for the finance industry. It was replaced by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) on 1 April 2013.
  • Insolvency

    having insufficient assets to meet due debts or liabilities.
  • SHIPs

    Safe Home Income Plans