Q&As about Keydata

The main investments promoted by Keydata have been grouped into 5 categories. For information specifically relating to Categories 1, 2 and 4, and to Lifemark SA, we have set up separate pages of Q&As.  Just click on the relevant category:


Category 1: Funds backed by SLS Capital SA (Secure Income Bond issues 1, 2 and 3)

Category 2: Funds backed by Lifemark SA, confirmed to be non ISA eligible

Category 3: Funds backed by Lifemark SA, confirmed to be ISA eligible

Category 4: Funds backed by Hometrak SA (Income Property Bonds)

Category 5: Funds backed by Lifemark SA, issued in non-sterling currencies

Q&As relating to Lifemark SA


What is the FSCS’s involvement in Keydata?

The FSCS refers to different categories of claim; what are these categories?

What is the level of protection provided by the FSCS?

Who is eligible for protection under the FSCS?

I hold an investment which I purchased through a company other than Keydata, for which Keydata administers my investment. Should I make a claim to the FSCS?

If my claim can be considered by the FSCS, when may I receive a payment?

What if I believe I am suffering financial hardship and need my claim to be considered urgently?

How does the FSCS fund compensation payments?

Where can I obtain further information regarding Keydata?

If I am paid compensation, is it correct that my legal rights are assigned to the FSCS?

Should investors with claims which are not compensated by FSCS in full postpone any claim for compensation until payment of the dividend to creditors?

What if new or additional information emerges that could be used to support a claim that the FSCS has already rejected?

Jargon Buster

  • Eligible

    qualifying for compensation under Scheme rules.
  • FCA

    The Financial Conduct Authority is the UK's regulator for the financial services industry. 

  • FSA

    Financial Services Authority, was previously the UK's regulator for the finance industry. It was replaced by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) on 1 April 2013.
  • In default

    A firm unable, or likely to be unable to pay claims against it. This will generally be because it has stopped trading and has insufficient assets to meet claims, or is in insolvency.
  • Investment

    a financial product in which money can be invested to earn interest or profit (although the value of investments can go down as well as up).