Q&As about Millburn Insurance Company Ltd.


Who qualifies for FSCS protection?

Does FSCS cover all Millburn policies?

Are there any limitations or restrictions on FSCS protection for Millburn policyholders?

Why does FSCS pay compensation at 90% of the value of the claim?

What happens if I have a claim?

I had a claim being processed by Millburn. Will I have to start again and apply to FSCS?

How do I find out if I am eligible for protection?

I run a business and have a Millburn policy. Is my business covered?

Does FSCS have the money to pay claims?

I cancelled my policy with Millburn a short while ago, can I make a claim?

How long will it take to process my claim?

Who should I contact if I have a question about my policy?

I submitted a claim to Millburn and urgently need to settle it. Can you tell me what the status of my claim is?

Do I have to pay to claim compensation from FSCS?

Do I need to use a third party to claim for compensation?

Does FSCS protect claims for loss of premium?

My claim with Millburn was being reviewed by the FOS. Are they still dealing with my claim?

How does FSCS calculate a return of unexpired premium claim?

Am I still covered? Who should I speak to about alternative cover, or other financial advice?

Why has this taken so long?

What should I do if I don’t agree with the amount you’re paying me?

What policy of insurance did I hold with them?

Jargon Buster

  • Eligible

    qualifying for compensation under Scheme rules.
  • FCA

    The Financial Conduct Authority is the UK's regulator for the financial services industry. 

  • FOS

    Financial Ombudsman Service, for complaints or claims against firms that are still trading.
  • SHIPs

    Safe Home Income Plans